Membership Experience Host - Part Time

JR United Kingdom; Grays; On-site; GBP 10,000 - 15,000; Part time

Job summary

A leading company in the fitness industry is seeking a part-time Membership Experience Host in Grays. The role focuses on enhancing member experiences, supporting sales, and maintaining cleanliness. Ideal candidates will be outgoing, customer-focused, and passionate about fitness, with opportunities for personal development and bonuses.

Benefits

20% discount across all facilities

Frasers 1000 bonus scheme

Free Gym membership

Monthly Frasers Champion - winners get double their salary

Opportunity to deliver personal training sessions

Qualifications

• Competent in administrative duties.
• Driven and ambitious, eager to learn and develop.
• Flexible to work shifts as needed.

Responsibilities

• Maximise every member and guest’s experience in our club.
• Support sales and retention of memberships through excellent customer service.
• Contribute to cleanliness and hygiene standards of the club.

Skills

Outgoing personality

Positive mindset

Administrative duties

Customer service

Fitness passion

Target-focused

Job description

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Membership Experience Host - Part Time, Grays

Client: Frasers Group

Location: Grays, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 1

Posted: 23.05.2025

Expiry Date: 07.07.2025

Job Description:

Everlast Gyms... In our world, the passion and ambition of our people have kept us moving. Their passion for fitness is second to none, their knowledge and service levels hook the customer, their drive and ambition to be the best is unrivalled.

Elevation is a core value, complemented by great company benefits:

• 20% discount across all facilities
• Frasers 1000 bonus scheme
• Free Gym membership
• Monthly Frasers Champion - winners get double their salary for the month
• Opportunity to deliver personal training sessions

Job Responsibilities:

• Maximise every member and guest’s experience in our club.
• Support sales and retention of memberships through excellent customer service.
• Contribute to cleanliness and hygiene standards of the club as required.
• Act as a key holder, covering shifts as needed.
• Understand and operate the membership software system.
• Stay updated with current Fitness Challenges, Class descriptions, and gym floor focus, and participate in these activities.
• Support the Fitness Manager with gym floor duties.
• Experience the products and services offered.
• Maintain the cleanliness of facilities, supporting the team in upkeep.
• Drive secondary spend KPI targets.
• Handle member complaints effectively and inform the relevant manager.

Qualifications:

• Outgoing personality with a positive mindset.
• Competent in administrative duties.
• Driven and ambitious, eager to learn and develop.
• Willing to participate in learning and development opportunities.
• Able to perform operational key holder duties.
• Passionate about fitness, administration, and customer service.
• Flexible to work shifts as needed.
• Target-focused to support sales and retention goals.

Additional Information:

Visit our LinkedIn page to learn more about our brand. An opportunity at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, live and breathe our principles:

• Think without limits - think fast, fearlessly, and lead the team.
• Own it and back yourself - take responsibility for your role and results.
• Be relevant - stay connected to our people, partners, and the planet.