Sales Advisor

SOFA.COM; Belfast; On-site; GBP 20,000 - 30,000; Part time

Job summary

An innovative company is looking for a passionate Sales Advisor to join their Belfast team. This role, covering maternity leave, offers a unique opportunity to engage with customers and provide excellent service in a vibrant showroom environment. As the first point of contact, you will inspire customers with your knowledge of home furnishings and help them find the perfect solutions for their needs. If you have a flair for sales and a love for interior design, this position is perfect for you. Join a team that values creativity, ownership, and a customer-focused approach.

Qualifications

• Retail experience, particularly in interiors or furniture.
• Strong sales skills and trend awareness.

Responsibilities

• Welcome customers and encourage browsing.
• Maintain high showroom standards and visual merchandising.
• Advise customers and process orders accurately.

Skills

Customer Service

Sales Skills

Trend Awareness

Retail Experience

Proficiency in MS Office

Job description

About Us:

At Sofa.com, we believe everyone deserves great home furnishings and excellent service from passionate interior enthusiasts. We provide a unique shopping experience through our in-house teams, from design development to delivery. We are seeking an enthusiastic, customer-focused Sales Advisor for our Belfast concession. This role is 16 hours per week, including some weekends, and is a maternity cover until 12/02/2025. As a team member, you will be the first point of contact for customers, offering inspiring ideas to meet their needs. You should excel in customer service, always striving to go above and beyond.

Responsibilities:

1. Welcome customers to make them feel at home and encourage browsing.
2. Maintain high showroom standards and visual merchandising.
3. Advise and support customers, understanding their needs and offering solutions.
4. Follow up on sales quotations, process orders accurately, and keep customer records up-to-date.
5. Represent the sofa.com brand, embodying company culture and standards.
6. Proactively update knowledge of products and interior trends.

Our Principles:

• Think without limits and lead the team.
• Take ownership and support your decisions.
• Act with purpose without hesitation.
• Be commercial and customer-focused.

Requirements:

• Retail experience, particularly with interiors or furniture.
• Strong sales skills and trend awareness to assist customer styling.
• Ambitious, confident, and proactive with a can-do attitude.
• Enthusiastic and dedicated to excellent customer service.
• Team-oriented with a creative mindset.
• Proficiency in MS Office and IT skills.