Estate Agency Director

HAART; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the property sector seeks a strategic leader to oversee a multi-function division. The role involves driving sales performance, managing teams, and ensuring operational excellence. Candidates should possess strong leadership skills and a proven track record in strategic management. This position offers the opportunity to influence and shape the division's success while fostering a culture of collaboration and innovation.

Qualifications

• Proven leadership and management of large, geographically spread teams.
• Experience leading through other leaders.
• Strong presentation skills for diverse audiences.

Responsibilities

• Drive listings and market share through a culture of canvassing and prospecting.
• Build and develop a highly effective management team.
• Ensure operational objectives and standards are understood and owned.

Skills

Leadership

Strategic Management

Change Management

Market Trend Analysis

Marketing Expertise

People Management

Job description

Location: Must reside within the designated Divisional Location (South West)

Accountable to: Chapter Managing Director

Responsible for: A defined multi-function Division of the Spicerhaart Network

Main Purpose of the role:

Responsible for the implementation and delivery of the Division’s strategic operating plans, including sales performance within income, profit, and market share across Estate Agency and Legal Services, with oversight and contribution to Financial Services and New Homes operations.

Critical Activities/Main duties:

• Drive listings and market share through a culture of canvassing and prospecting; embed, own, and actively evidence the company principles for canvassing, prospecting, and market share to optimize business opportunities.
• Create a partnership culture throughout the division.
• Support partnership working across all business streams within the division to maximize operational efficiency.

Activities/Main duties:

• Contribute to devising divisional strategy with the CMD to ensure profitable growth and continuous improvement, focusing on KPIs and market share growth within the territory.
• Build and develop a highly effective management team, embedding core behaviors, values, and principles.
• Ensure that operational objectives and standards are understood and owned by the management team and all employees.
• Define and deliver minimum standards across the division.
• Ensure adherence to the 'Spicerhaart Way'.
• Create a coaching culture leading to high performance.
• Lead and motivate the division at all times.
• Align recruitment, retention, training, coaching, and development strategies with divisional goals.
• Implement company and business policies within the division.
• Represent the division externally and internally as its face.
• Ensure operational planning and financial control systems are in place and followed.
• Monitor results against plans and budgets, taking remedial action when necessary.
• Be accountable for legal and commercial compliance.
• Support a culture of innovation.
• Promote HR processes such as recruitment, training, performance management, and employee relations.
• Take responsibility for staff retention and intervene as needed.
• Engage in local marketing initiatives.
• Establish and own internal audit and compliance processes.
• Ensure health and safety compliance for all colleagues.

Additional responsibilities include:

• Managing the division’s reputation, including online reviews.
• Participating as a senior member of the chapter board.

Role Specific Competencies:

• People management and motivation skills.
• Strategic management and clear direction setting.
• Change management and influencing skills.
• Market trend analysis.
• Marketing expertise.
• Proficiency in canvassing, prospecting, social media, video, reviews, etc.
• Ability to challenge the status quo and build long-term performance.
• Embedding a culture of self-belief and confidence.
• Ability to operate effectively in a multi-faceted, 'One Team' division.

Core Behaviors:

• Implement initiatives for long-term improvement.
• Create shared vision and excitement for change.
• Foster collaboration and build coalitions.
• Act as a mentor and coach.
• Inspire professional pride and high performance.
• Work on career development, leadership, and succession planning.
• Lead and coach through various communication channels, including remote leadership.

Essentials:

• Proven leadership and management of large, geographically spread teams.
• Experience leading through other leaders.
• Strong presentation skills for diverse audiences.
• Analytical skills for data processing and reporting.

The finer details

To be eligible for interviews via video software, candidates must provide:

1. Full UK Driving Licence
2. Legal right to work in the UK
3. Evidence of right to work (e.g., visa documentation)

Additional requirements include:

1. Proof of address
2. National Insurance number
3. Drivers Licence check

Equal Opportunities: We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all backgrounds and encourage those with disabilities or special needs to request accommodations.

To All Recruitment Agencies: We do not accept unsolicited CVs from agencies. Please refrain from sending CVs to our team, as we will not be responsible for fees related to unsolicited submissions.

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