Vice President, Operational Resilience Governance, MI & Change Lead

MUFG Americas; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

Join a leading financial group as an Operational Resilience Manager, responsible for overseeing the framework and ensuring compliance with UK and EU regulations. This role involves collaboration across entities, influencing management, and supporting the maturity of the Operational Resilience Framework.

Qualifications

• Detailed knowledge of Operational Resilience policies and EU DORA requirements.
• Experience in establishing frameworks in financial institutions.

Responsibilities

• Develop and manage the Operational Resilience framework to meet regulatory standards.
• Build awareness and understanding of Operational Resilience across the organization.
• Lead on operational resilience governance and manage documentation compliance.

Skills

Leadership

Risk Resolution

Project Management

Stakeholder Engagement

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas, and collaborate toward greater innovation, speed, and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with approximately 350 years of history, MUFG is a global network with around 2,300 offices in over 50 countries, including the Americas, Europe, the Middle East and Africa, Asia and Oceania, and East Asia. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

As one of the top financial groups globally with a vision to be the world's most trusted, we aim to attract, nurture, and retain the most talented individuals in the market. The size and range of MUFG's global business create opportunities for our employees to develop and reap rewards, while our core values—acting with integrity and responsibility, and building a culture that is fair, transparent, and honest—underpin everything we do. We strive to be the financial partner of choice for our clients, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

Please visit our website for more information - mufgemea.com.

Number of Direct Reports

After probation: 1

Overall Purpose of the Role

The role is responsible for overseeing and reporting on the Operational Resilience framework, tools, and methodologies in line with regulatory requirements to support MUFG’s strategic objectives. This includes compliance with UK (FCA/PRA) and EU (DORA) regulations.

The role involves establishing collaborative relationships across MUFG entities in the UK and Europe, influencing senior management, and supporting the maturity of the Operational Resilience Framework. The role requires detailed knowledge of UK Operational Resilience policies and DORA, with experience in establishing such frameworks in financial institutions.

Key Duties and Responsibilities

• Develop, embed, and manage the Operational Resilience framework and tools to meet regulatory standards.
• Build awareness and understanding of Operational Resilience across the organization, including delivering training.
• Maintain strong relationships with stakeholders, supporting governance forums and ensuring documentation compliance.
• Lead on operational resilience governance, including managing meetings, actions, and MI reports.
• Ensure documentation such as policies, frameworks, procedures, and self-assessments are up to date.
• Support change projects by assessing operational resilience impacts and providing assurance.
• Coordinate the UK Operational Resilience Regulatory Self-Assessment and internal audits.
• Monitor regulatory changes and conduct impact analyses.
• Oversee inter-affiliate agreements related to operational resilience.

Skills and Knowledge Required

• Detailed knowledge of Operational Resilience policies (March 2021) and EU DORA requirements.
• Understanding of operational risk, business continuity, crisis management, and change management methodologies.
• Strong leadership, risk resolution, project management, and stakeholder engagement skills.
• No formal qualifications required; experience-based qualification preferred.

Additional Responsibilities

• Contribute to team performance and compliance with governance policies.
• Support the design and implementation of the operational resilience framework across regions.
• Develop and execute objectives aligned with budgets and strategic goals.
• Build relationships within the first, second, and third lines of defense to address weaknesses proactively.
• Enhance staff training and provide regular updates on operational resilience initiatives.

We are open to considering flexible working requests in line with organizational requirements.

MUFG is committed to diversity and inclusion, valuing all employees and opposing discrimination on any grounds. We make recruitment decisions based on skills and legal obligations.