HR Business Partner Director

ServiceNow; Staines-upon-Thames; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company seeks a strategic HR leader to drive organizational effectiveness. In this dynamic role, you will partner with business leaders to develop people strategies that align with business goals, leveraging data and insights to inform decision-making. Your expertise in AI integration and client support will be crucial in navigating a fast-paced environment. This position offers the opportunity to make a significant impact on the organizational culture and leadership development, contributing to the company's growth and success. If you thrive in a flexible and collaborative environment, this role is perfect for you.

Qualifications

• Experience integrating AI into work processes and decision-making.
• Outstanding interpersonal and communication skills.

Responsibilities

• Partner with business leaders to develop strategic people plans.
• Provide strategic HR insights and support organizational effectiveness.

Skills

AI Integration

Client Support

Team Development

Interpersonal Skills

Problem Solving

Communication Skills

Project Management

Job description

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

• Understands the overall business direction and impact of people decisions in order to influence the right business choices to fulfill business objectives. Contributes to the development and delivery of the BU business plans and contributes to the scoping of key business initiatives.
• Contributes to business growth by applying a long-term vision and translating business needs to strategic people needs across the talent, leadership development, change and culture agenda; develops business unit People strategy and strategic (3-5 year) people plan to support the achievement of business goals (integrating CC/SC/functional strategy & BU strategy).
• Partners with the Business Unit leader and acts as a trusted advisor providing strategic insight to the future direction of the BU, senior level people topics and contributes to organization design and development initiatives that drive the organizational effectiveness of the business unit.
• Acts as the voice of the business in the HR function and partners / contracts with People Partners, COEs (centres of excellence), and Ops to ensure business needs are represented and that fit for purpose HR solutions are developed and deployed for key business needs. Serves as the single point of contact for Sr Business Leaders within the Business Unit and works collaboratively with HR experts and People Services to ensure the effective fulfilment of business needs and overall effectiveness of the HR function.
• Acts as key strategic HR lead, consultant, and coach to Senior business leaders to enable the development of their people leadership capabilities and maximize their impact on people and engagement as well as providing strategic insight on people related topics.
• Uses and analyses data and trends to inform guidance to business leadership and to measure success: learn, iterate, and improve; analyze trends and develop proactive actions.
• Provides strategic advice on:
  • Strategic workforce planning
  • Calibration and succession planning
  • Organization design, change management, and culture
  • Leadership and team development
  • Relevant workforce trends which will impact the BU

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
• Experience in direct client support and management coaching experience as well as team development/management
• Experience supporting a hyper growth Sales function is a plus
• Outstanding interpersonal and communication skills, including problem solving, collaboration and relationship building
• Ability to thrive in an unstructured environment and work independently in an ambiguous, high growth, fast-paced environment
• Ability to manage multiple complex issues and prioritize projects concurrently
• Ability to excel at all levels of the HR “stack” - strategic, operational, and tactical
• Credibility and integrity in communications to ensure information flows both upward and downward
• Confidence to challenge respectfully to influence business decisions

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.Learn more here .

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [e-mail] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.