Fraud and Risk Investigator

bet365; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the gambling industry is seeking a Fraud and Risk Investigator to protect the business from criminality and loss. The role involves managing fraud operations, developing processes, and collaborating with various teams to enhance risk controls. Ideal candidates will have a strong understanding of fraud behaviours, legislation, and excellent communication skills.

Qualifications

• In-depth understanding of fraud behaviours and associated risks.
• Experience in preparing case files and presenting evidence.

Responsibilities

• Managing the day-to-day fraud operation for a growing team.
• Developing effective processes to prevent behaviours leading to bad debt.
• Collaborating with cross-functional teams to mitigate risk.

Skills

Fraud behaviours

Legislation knowledge

Communication

Attention to detail

Job description

As a Fraud and Risk Investigator, you will be responsible for protecting the Business from criminality, loss and reputational damage.

Directly reporting to our Fraud and Risk Deputy Manager and collaborating closely with management and the investigation teams, you will ensure that case files meet and exceed the expectations of both Law Enforcement and Regulatory recipients.

You will drive the team and wider Business to deliver a world-class fraud prevention capability by developing the right infrastructure and reporting mechanisms to support the development of the department.

Relevant training will be provided, including specialised support in gambling industry investigation techniques.

You will be required to provide proof of eligibility to work in the UK from your first day of employment.

Preferred Skills, Qualifications and Experience

• In-depth understanding of fraud behaviours and the associated risks.
• Strong knowledge of the legislation associated with the detection of fraud.
• Awareness of relevant regulation, industry guidance and technical innovation in fraud prevention.
• Self-motivated to deliver evidential packages to assist the Law Enforcement and the Regulatory recipients.
• Methodical and logical approach to work.
• Experience in preparing case files, handling exhibits and presenting oral and written evidence to Courts.
• Excellent communication skills.
• Exceptional attention to detail.
• Law Enforcement background or similar experience with a proven track record of successful prosecutions.

Main Responsibilities

• Developing accurate and effective processes that allow staff to identify and prevent behaviours that will lead to an increase in bad debt.
• Managing the day to day fraud operation for a growing team, ensuring that KPI’s are met and standards are maintained.
• Understanding how first and third party chargebacks are perpetrated and develop strategies designed to reduce loss.
• Collaborating with cross functional teams including; compliance, finance, customer due diligence, payments and verification to enhance processes and effectively mitigate risk.
• Developing and maintaining relationships with business partners and payment providers in collaborating on fraud awareness and risk controls.

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