Fraud and Risk Investigator

JR United Kingdom; Stoke-on-Trent; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Fraud and Risk Investigator to safeguard its operations from criminal activities and reputational harm. This role involves collaborating with management and investigative teams to enhance fraud prevention capabilities. You will develop effective processes, manage a growing team, and ensure compliance with legal standards. The position offers relevant training in gambling industry investigation techniques, making it an exciting opportunity for those passionate about risk management and fraud prevention. If you have a keen eye for detail and a methodical approach, this role could be the perfect fit for you.

Qualifications

• In-depth understanding of fraud behaviours and associated risks.
• Experience in preparing case files and presenting evidence.

Responsibilities

• Manage day-to-day fraud operations ensuring KPIs are met.
• Develop processes to identify and prevent fraudulent behaviours.

Skills

Fraud Investigation

Legislation Knowledge

Attention to Detail

Case File Preparation

Analytical Skills

Job description

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Fraud and Risk Investigator, stoke-on-trent

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Client:

bet365

Location:

stoke-on-trent, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

As a Fraud and Risk Investigator, you will be responsible for protecting the Business from criminality, loss and reputational damage.

Directly reporting to our Fraud and Risk Deputy Manager and collaborating closely with management and the investigation teams, you will ensure that case files meet and exceed the expectations of both Law Enforcement and Regulatory recipients.

You will drive the team and wider Business to deliver a world-class fraud prevention capability by developing the right infrastructure and reporting mechanisms to support the development of the department.

Relevant training will be provided, including specialised support in gambling industry investigation techniques.

You will be required to provide proof of eligibility to work in the UK from your first day of employment.

Preferred Skills, Qualifications and Experience

• In-depth understanding of fraud behaviours and the associated risks.
• Strong knowledge of the legislation associated with the detection of fraud.
• Awareness of relevant regulation, industry guidance and technical innovation in fraud prevention.
• Self-motivated to deliver evidential packages to assist the Law Enforcement and the Regulatory recipients.
• Methodical and logical approach to work.
• Experience in preparing case files, handling exhibits and presenting oral and written evidence to Courts.
• Exceptional attention to detail.
• Law Enforcement background or similar experience with a proven track record of successful prosecutions.

Main Responsibilities

• Developing accurate and effective processes that allow staff to identify and prevent behaviours that will lead to an increase in bad debt.
• Managing the day to day fraud operation for a growing team, ensuring that KPI’s are met and standards are maintained.
• Understanding how first and third party chargebacks are perpetrated and develop strategies designed to reduce loss.
• Collaborating with cross functional teams including; compliance, finance, customer due diligence, payments and verification to enhance processes and effectively mitigate risk.
• Developing and maintaining relationships with business partners and payment providers in collaborating on fraud awareness and risk controls.

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