Team Leader

OneRetail; United Kingdom; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team as a Team Leader at a brand new Costa Coffee & M&S store. This role offers the chance to lead a dedicated team, ensure high standards of service, and contribute to a positive work culture. Enjoy exclusive travel discounts, access to healthcare benefits, and opportunities for career development. If you thrive in a fast-paced environment and have a passion for customer service, this position is perfect for you. Be part of an exciting new opening and make a real impact in your community!

Benefits

Exclusive travel discounts

Grocery discounts

Digital GP access

Cinema ticket discounts

Cash rewards on spending

Free wellness classes

Share discounts

Contributory pension scheme

Career development programs

Qualifications

• Experience supervising frontline teams in a retail environment.
• Strong communication skills with a focus on customer service.

Responsibilities

• Supervising a team and fostering a welcoming environment.
• Checking and storing deliveries promptly and correctly.
• Producing weekly rotas and placing stock orders.

Skills

Team Leadership

Communication Skills

Customer Service

Time Management

Job description

Team Leader - Costa Coffee & M&S Store - Dual site - Come and Join us at our brand new opening at Warwick Hospital, Warwick

Position Details

20 hours and 30 hours Team Leader contracts available. Flexibility required.

Interview Date: 29th May 2025.

Role Overview

We are recruiting a dedicated Team Leader to oversee operations in a Costa & M&S branded store. As a Team Leader, you will uphold high standards of quality work and contribute to a positive team environment. We offer career progression opportunities, a comprehensive benefits package, and a supportive work culture.

Benefits

• Exclusive travel discounts with TUI, Expedia, Booking.com, and more
• Discounts on groceries at Tesco, Sainsbury's, Morrisons, and others
• Access to a Digital GP and wider healthcare benefits
• Up to 44% off cinema tickets
• Regular discount and savings emails
• Cash rewards on spending, redeemable across various brands
• Free wellness, mindfulness, and exercise classes
• Share discounts with friends and family
• Contributory pension scheme
• Career development through Pathways and MyLearning programs

Key Responsibilities

• Checking and storing deliveries promptly and correctly
• Supervising a team, fostering a welcoming and supportive environment
• Being a responsible key holder
• Assisting with weekly bookwork and other duties
• Producing weekly rotas following managerial guidelines
• Placing stock orders to maintain appropriate levels
• Delegating tasks and ensuring team proactivity
• Adhering to Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Candidate Requirements

• Experience supervising frontline teams in a similar environment
• Strong communication skills with a focus on customer service
• Team player with a positive attitude
• Ability to work under pressure while maintaining professionalism