Supported Living Team Leader

Optimo Care Group; Wardle; On-site; GBP 25,000 - 35,000; Full time

Job summary

Optimo Care Group is seeking a Supported Living Team Leader to manage a small service for two individuals with unique needs. You will oversee daily operations, ensuring high standards of care while supporting your team. A full UK driving license is essential, as is experience in a leadership role within health and social care. This role offers flexibility, comprehensive training, and opportunities for career progression.

Benefits

Flexible Working

Comprehensive Training

Career Progression

Supportive Team Environment

Employee Assistance Program

Reward Gateway

£250 Refer-a-Friend Scheme

Qualifications

• Experience in a team leader/senior support worker role within health and social care.
• Ability to manage challenging situations with empathy and professionalism.
• Commitment to person-centred care.

Responsibilities

• Overseeing day-to-day operations and ensuring services are delivered per care plans.
• Managing medication administration and compliance checks.
• Supporting the team and providing guidance to support workers.

Skills

Leadership

Communication

Empathy

Medication Management

Team Management

Education

NVQ Level 3 in Health and Social Care

Job description

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This range is provided by Optimo Care Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

At Stepping Stones Services we are proud to be part of the Optimo Care Group. With over 1,500 dedicated employees across multiple regions, we work in partnership with local authorities, healthcare providers, and care professionals to deliver outcome-focused, person-centred care. Whether it’s homecare, supported living, or complex needs support, we provide tailored solutions that truly make a difference.

Our PRIDE Values:

We live by our values of PRIDE:

• Person-Centred - Putting the individual at the heart of our service
• Responsive - Delivering well-planned, effective support
• Innovative - Continuously improving and evolving our services
• Delight - Going the extra mile to exceed expectations
• Engagement - Creating opportunities for everyone to be part of the journey
  
  

About The Role

You will be managing a small, supportive service for two delightful women, each with their own unique needs and abilities. Both individuals are physically mobile and verbal, and receive one-to-one support throughout the day, with shared support provided overnight.

They enjoy leading active and independent lives, regularly engaging in a variety of activities and exploring new interests. Supporting them to develop daily living skills and encouraging their independence is a key part of the role.

A full UK driving licence (manual) is essential, as one of the individuals uses a mobility vehicle for outings and appointments.

As a Team Leader you will be responsible for overseeing the smooth running of our supported living services. You will play an essential role in the daily operations, ensuring that both the individuals we support and the team are provided with the highest standard of care. The role includes, but is not limited to:

Key Responsibilities:

• Overseeing the running of the service(s): Managing day-to-day operations and ensuring that services are delivered in line with care plans.
• Managing and administering medication: Ensuring the accurate recording and administration of medication as per company policies and procedures.
• Completing checks and audits: Conducting regular checks and audits to ensure compliance with care standards and safety protocols.
• Supporting the team: Offering guidance and support to the support workers, and ensuring they are delivering quality care.
• Assisting with double-up work: Providing support with two-person care as required.
• Completing handover and signing off PRN medication: Ensuring effective communication during shift handovers and documenting the use of as-required medication.
• Providing additional support when needed: Supporting individuals who require extra care, particularly when responders are needed following challenging behaviour or restraint incidents.
• Supporting outside the home setting: You may be required to support individuals outside of their home, including in hospital, on holidays, or even at a police station if necessary.
• Reporting to the Service Manager: You will report directly to the Service Manager and ensure effective communication within the team.
  
  

Benefits of Working with Stepping Stones Services:

• Flexible Working: Full-time, permanent contracts with flexibility to accommodate work-life balance.
• Comprehensive Training: Optimo learning academy - Ongoing training and development to help you grow within the role and the company.
• Career Progression: Opportunities for career advancement within our growing organisation.
• Supportive Team Environment: A friendly and supportive team committed to delivering the highest standard of care.
• Employee Assistance Program: Everyone receives the health assured EAP, ensuring professional support is always available for whatever life throws at you, because your wellbeing matters.
• Reward Gateway - Whether it is giving thanks to colleagues, celebrating meaningful anniversaries, or saving money on your day-to-day spending, our reward and recognition platform provides you with access to a wide range of non-salary benefits and genuine shopping discounts.
• £250 Refer-a-Friend Scheme: Receive a £250 bonus when you refer someone who successfully joins the team.
  
  

Role Details:

Role Type: Full Time Days

Hours: 36 hours minimum.

Shift Patterns: Days (12 hours) - 3-4 per week.

Location: Wardle, Rochdale.

What You’ll Bring:

• Experience in a team leader/ senior support worker or similar role within the health and social care sector.
• Strong leadership and team management skills.
• Excellent communication skills with the ability to provide clear and detailed handovers.
• Experience with medication management and knowledge of health and safety regulations.
• Ability to manage challenging situations with empathy and professionalism.
• A commitment to person-centred care and ensuring the dignity of those supported.
• Ability to work well independently and as part of a team.
• NVQ Level 3 in Health and Social Care (or equivalent) is highly desirable.
• Flexibility and willingness to support people outside the home setting when necessary.
• Weekend availability (every other weekend).
  
  

INDSSS

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Individual and Family Services

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