Senior Business Analyst

National Highways; United Kingdom; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

National Highways is seeking a Senior Business Analyst to join their Digital Services team. This hybrid role involves supporting business change initiatives, advising stakeholders, and managing junior team members. The successful candidate will leverage their business knowledge to optimize processes and ensure alignment with organizational strategy.

Benefits

Performance-related bonus

Contributory pension scheme

Annual Leave starting at 26 days

Flexible hours

Life assurance

Health and wellbeing support

Cycle to work scheme

Career development investment

Enhanced maternity and paternity leave

Access to discounts platform

Qualifications

• Expert in Business Analysis within programme and project delivery.
• Proficient in information and data modelling tools.
• Strong analytical skills to process and explain large data sets.

Responsibilities

• Support and advise on business change initiatives.
• Facilitate development of accurate requirements.
• Identify and prioritise opportunities for improvements.

Skills

Business Analysis

Analytical Skills

Communication

Tools

MS Office

Data Modelling Tools

Job description

Job Description

About the job.

National Highways have an excellent opportunity for a Senior Business Analyst to join our team in Digital Services. As a Senior Business Analyst in Digital Services, you will support and advise the business, programmes, and projects throughout the business change lifecycle, ensuring that change initiatives are aligned with the business objectives, strategy, and enterprise architecture.

You will leverage comprehensive business knowledge and experience to assess and advise on the feasibility of proposed options for business and technical change. You will also advise senior stakeholders on the relevance of business change priorities within the context of the wider organisational strategy and objectives. In addition to this you will also be responsible for supporting and managing junior members of the team and allocated third party suppliers.

Please note this is a hybrid position and can be based from any of our UK offices however, travel to Birmingham to attend team meetings will be required.

• Work with business stakeholders and Digital Services colleagues to facilitate the development of accurate and traceable requirements by understanding and analysing business objectives, data and processes, ensuring benefits are qualified, captured, and tracked through the life of the project.
• Function as a critical expert to challenge business objectives, ensuring that delivery results meet quality standards and that risks are minimised
• Use appropriate tools and techniques to model and analyse complex processes across business functions and programmes, identify innovative digital opportunities to optimise processes.
• Work with the business to identify and prioritise opportunities for improvements and efficiencies, ensuring that the Line of Service derives maximum value from services.
• Communicate with stakeholders clearly and regularly, clarifying mutual needs and commitments through consultation and consideration of impacts, while focusing on user needs

About you.

• Expert in Business Analysis within the context of programme and project delivery, and continuous improvement.
• Proficient in using information and data modelling tools (manual or automated) to record the structure, relationships and use of information and data within an organisation, such as: class diagram and relational data model.
• Strong analytical and numerical skills to be able to process and explain large data sets, use tools (manual or automated) to record the structure, relationships and use of information within an organisation.
• Proficient in the understanding and application of different development approaches, these include iterative/ incremental methodologies (Agile, SCRUM) and sequential methodologies (Waterfall or V-Model) with understanding of DevOps as an approach, where development and operational staff work collaboratively.
• Highly proficient in the use of MS Office (MS Outlook, MS Word, MS Excel, MS Access and MS Visio)

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.

About Us

Why you should join us

At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We're proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.

So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it - then you'll be a great fit for our organisation.

A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.

We offer many different ways to work flexibly and we're open to discuss part-time working, job shares, and flexible start and finish times.

Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.

Our benefits package

• Our total reward package includes basic salary, the potential for a performance related bonus
• Contributory pension scheme with employer contribution of up to 10%
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
• Life assurance of 4 times annual salary
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience

And we are

• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
• Community friendly - offering paid leave to volunteer, 3 days basic/year

If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:

• Right to work check
• 3 year employment history references
• DBS criminal record check
• Social media and adverse journalism check
• Driving licence check (if applicable)
• Fit to work questionnaire (for all), followed by a medical check (if applicable)
• Qualifications and/or professional membership check (if applicable)

And finally

We reserve the right to close before the advertisement expires.