Assistant Park Room Restaurant Manager - JW Marriott Grosvenor House

TN United Kingdom; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading company in the hospitality sector seeks a Restaurant Manager for their luxury venue in London. The role involves overseeing restaurant operations, ensuring exceptional service, and managing a team. Ideal candidates will have experience in high-end dining and a passion for food and beverage excellence.

Benefits

Growth opportunities within Marriott hotels

Discounted room rates for you and family

20% off across food and beverage outlets

23 days holiday (exclusive of Bank Holidays)

Recognition programmes and associate awards

Wellbeing and community engagement activities

Bike Scheme and Travel Ticket Loan

World class training and development programmes

Qualifications

• Previous experience working in an F&B Operation at a managerial level.
• Experience of a luxury, five-star operation preferred.

Responsibilities

• Assists in daily supervision of restaurant operations.
• Strives to improve guest and employee satisfaction.
• Handles employee questions and concerns.

Skills

Strong communication skills

Passion for Food and Beverage

Adaptability

Strong business acumen

Excellent attention to service

Education

Experience in F&B Operation at managerial level

Experience in luxury, five-star operation

Job description

Job Description:

Explore Marriott

Marriott International's portfolio includes JW Marriott and Marriott Hotels. JW Marriott is part of our luxury collection, featuring over 110 properties worldwide, emphasizing associate satisfaction and career development. Our Grosvenor House hotel on Park Lane, Mayfair, is a distinguished 5-star establishment known for its luxury and history.

Job Summary

Responsible for the Park Room Lounge Restaurant, assisting in daily operations, menu planning, maintaining sanitation standards, and supporting staff during peak hours. Focus on guest and employee satisfaction, training, and goal achievement.

Candidate Profile

Experience/Education:

• Previous managerial experience in F&B operations, preferably in luxury, five-star settings.
• Proficiency in English.

Skills and Knowledge:

• Excellent communication skills.
• Experience managing in fast-paced luxury venues.
• Passion for Food and Beverage, with extensive product knowledge.
• Team management and development skills.
• Professional presentation and personable demeanor.
• Proactive, reliable, adaptable, and results-oriented.
• Ability to multitask and handle stress while delivering exceptional service.

Core Work Activities

Managing Restaurant Team:

• Employee supervision, feedback, and performance management.
• Overseeing shift operations and ensuring compliance with policies and legal standards.
• Achieving budget goals and managing restaurant functions.

Customer Service:

• Guest interaction for feedback and satisfaction.
• Handling guest issues and complaints professionally.
• Promoting excellent service standards and guest relations.

Human Resources Activities:

• Training, performance expectations, and coaching.

Additional Responsibilities:

• Providing information, analyzing data, supporting service staff, and supervising operations in the absence of the Restaurant Manager.

Rewards and Benefits

• Opportunity to work with a renowned international brand.
• Growth potential with transfers across Marriott properties.
• Discounted rates, food and beverage discounts, paid holidays, recognition programs, wellbeing activities, and professional development programs.

Marriott International is an equal opportunity employer committed to diversity and inclusion.