Assistant Manager - Legal Managed Services

TN United Kingdom; Manchester; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to join their innovative Legal Managed Services team in Manchester. This role offers the opportunity to engage in transformative projects, manage client relationships, and contribute to the growth of legal service offerings. The successful candidate will play a pivotal role in developing strategies, leading workstreams, and fostering stakeholder engagement. This position promises a dynamic work environment, where your contributions will directly influence the future of legal operations. If you're passionate about legal transformation and stakeholder management, this role is perfect for you.

Qualifications

• Experience in running workstreams or discrete programmes self-sufficiently.
• High quality written and verbal communication skills.

Responsibilities

• Support the development of service offerings within the legal operating model.
• Engage with stakeholders across different seniorities and functions.

Skills

Stakeholder Management

Communication Skills

Project Management

Process Mapping

Change Management

Education

Project Management Qualification

Job description

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Assistant Manager - Legal Managed Services, Manchester

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Client:

KPMG-UnitedKingdom

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

071ddf77b33b

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

Job description

Job Title: Assistant Manager - Legal Managed Services

KPMG's Legal Operations and Transformation Services (LOTS) team supports clients in optimising their legal function to achieve operational excellence.

There are 2 core service offerings within LOTS: a powered contracting practice, based on Contract Lifecycle Management (CLM) technology, and a legal operating model transformation service. Across LOTS, we are winning new clients and are growing our team as a result of these successes and as a new role, it is an exciting time for a candidate to come in, make a big impact on the function and shape the role.

We are looking for talented Assistant Managers to join us in growing the legal operating model transformation practice within LOTS, through managing and developing external client relationships and building out our offerings.

The candidate will gain experience across the lifecycle of a transformation project and in developing a new offering for KPMG, working closely with other KPMG LOTS teams globally as well as interaction with other services within KPMG such as CIOA and People in Change. The wider LOTS team has a focus on legal technology and automation and the candidate will have the opportunity to work across all client bases, from mid-market to FTSE listed companies, from public sector to financial services to FMCG.

- Provide subject matter expertise and industry insights to our clients undergoing legal transformation
- Support and contribute to the development of go-to-market strategies, collateral, methodologies and alliance partner relationships
- Contribute to and lead workstreams within complex, multi-national engagements for our clients, comprising of multi-disciplinary teams
- Taking ownership of micro service offerings as they develop and taking an active role in determining their direction and focus
- Acting as the conduit between some of our services internally ( Procurement, Finance Transformation, CIO Advisory, Risk Consulting, Legal, People and Change etc.) and able to co-ordinate multi-disciplinary solutions and teams

Leadership & Management:

The role will report to the Head of Legal Operating Model Transformation. The primary objective will be to support them to help shape and grow service offerings and supporting methodologies within the legal operating model transformation practice.

As the team and business grows, the candidate will be expected to contribute to the development of people and culture within the team, ensuring continuous development and support for more junior members.

The candidate will also be expected to support with activities related to business development, marketing and communications and collateral development to feed in to the wider LOTS business, in the UK and globally.

Stakeholder Interaction & challenges:

Candidates will be expected to have a strong track record at engaging with and managing stakeholders across different seniorities, functions and industries.
Candidates will need to manage both internal and external stakeholders self-sufficiently as part of on-going engagements and through business and strategic development.

Impact, Risk, Accountability & Governance:
This role will assist in the growth and development of the practice and service offerings in LOTS, and KPMG Law as a whole by extension.
The successful candidate will contribute to the growth and development of the practice and service offerings in LOTS. The candidate will be responsible for adhering to KPMG standards regarding risk and quality of their work and the work performed by their team within workstreams they oversee.

Experience
Essential
- Experience in running workstreams or discrete programmes self-sufficiently, delivering high quality work on time and to budget
- High quality written and verbal communication skills
- Leading and facilitating stakeholder workshops to achieve desired outcomes
- Experience in conducting assessment, gap analysis and road mapping exercises
- Experience in process mapping

Desirable
- Understanding of legal, risk and compliance issues facing organisations
- Understanding of drivers, risks and opportunities facing "back office" functions and their drive towards digitisation
- Experience in supporting change management projects
- Experience in managing and leading business development activities (such as client meetings, proposals and marketing materials)

Expertise / Technical role requirements
- Experience of in-house legal functions desirable but not essential
- A project management qualification would be desirable but not essential

Skills:
- Communication skills and persuasive writing
- Go-to-market proposition development
- Engagement management
- Internal and external stakeholder management
- Experience in communicating and influencing stakeholders
- Consulting expertise to engage with legal teams (and coaching others to do the same)
- Proficiency in managing small engagement teams and ensuring consistent, top quality, deliverables for themselves and their team.