Digital Coordinator 12 Month FTC

TN United Kingdom; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in the food sector is seeking a Digital Coordinator to enhance their digital presence. This role involves managing digital platforms, executing SEO strategies, and collaborating with cross-functional teams to improve customer engagement. The ideal candidate will have a background in digital marketing, strong analytical skills, and the ability to manage multiple projects in a fast-paced environment. Join a dynamic team and contribute to the success of a globally recognized brand!

Qualifications

• 1-2 years experience in digital coordination or similar role.
• Strong understanding of digital customer experience principles.

Responsibilities

• Manage digital ordering platforms and execute SEO.
• Develop marketing communications and support email campaigns.
• Analyze digital initiatives and provide performance reports.

Skills

Digital Marketing

SEO

Data Analysis

Communication

Project Management

Attention to Detail

Education

Bachelor’s degree in marketing

Tools

Google Analytics

Adobe Photoshop

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Yum! Brands

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

9aa3ea8bddee

Job Views:

3

Posted:

15.05.2025

Expiry Date:

29.06.2025

col-wide

Job Description:

About Us

With over years of history, Pizza Hut has become the world's largest pizza company, with ,+ stores across countries. We're proud to be an International Operating Market of nearly , Pizza Huts across the UK, Ireland, France, and Canada. At Pizza Hut, our North Star is to be the top pizza choice, bringing people together through the joy of pizza. We're passionate about delivering extraordinary experiences to our beloved customers, keeping our team members happy, and collaborating with our franchisees who operate across Delivery and Dine-In Pizza Huts in the UK and Ireland.

As part of the YUM! Brands family, which includes KFC, Taco Bell, and The Habit Burger Grill, Pizza Hut proudly stands alongside the largest restaurant group worldwide. Together, we strive for culinary excellence and unmatched dining experiences, whether in our restaurants or at home.

Job Purpose

The Digital Coordinator will work across various digital streams including the website, app, and digital marketing. Responsibilities will include maintaining the digital ordering platforms, executing search engine optimisation (SEO), maintaining the loyalty program journey, and various digital marketing and retention initiatives. This role requires close collaboration with cross-functional teams to ensure consistency and effectiveness across all digital channels.

Key Responsibilities

• Menu Management: Build, maintain, and merchandise menus for our ordering platforms, including dine-in and delivery huts, ensuring accuracy and alignment with current offerings.
• Content Management: Execute brand and editorial content, ensuring best-in-class customer journeys and search engine optimisation. Work in collaboration with the Digital Growth Marketing Manager to enhance online visibility and engagement.
• Loyalty Program Execution: Maintain the loyalty program experience in line with the established strategy and roadmap, aiming to increase customer retention and satisfaction.
• Marketing Communications: Develop marketing communications, including Local Store Marketing (LSM) digital marketing templates and SMS templates. Support the execution of email campaigns and push notifications to effectively reach our customer base.
• Reporting and Analysis: Assist in generating reports to assess the performance of digital initiatives, providing insights and recommendations for continuous improvement.
• Asset & Creative Amends: Resize and crop creative assets provided by the design team to fit various digital channels.

Requirements

• Strong understanding of digital customer experience principles, including digital marketing and SEO, as well as best-in-class online customer journeys.
• Experience with website content management systems.
• Proficiency in analysing data to inform decision-making and measure the effectiveness of digital initiatives. Knowledge of Google Analytics (GA) would be advantageous.
• Excellent written and verbal communication skills, with the ability to craft compelling content and collaborate effectively with diverse teams.
• Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment.
• Meticulous attention to detail to ensure accuracy and consistency across all digital content and communications.
• Self-motivated with a proactive approach to identifying opportunities and solving problems. Flexibility to adapt to changing priorities and business needs.
• Strong team player who values collaboration and can work effectively with cross-functional teams.
• Commitment to understanding and meeting the needs of our customers through digital channels.

Preferred Qualifications

• - years of previous experience in a digital coordination or similar role within the retail, hospitality, or QSR industry. Understanding of the food and beverage sector and current digital trends within the industry.
• Bachelor’s degree in marketing, Digital Media, Communications, or a related field.
• Familiarity with digital marketing tools and platforms such as Google Analytics, email marketing software, and content management systems.
• Experience with graphic design software (, Adobe Photoshop) and video editing tools is a plus.
• Experience working in a fast-moving environment with a high sense of urgency and accountability.

Working Relationships

• UK Digital Marketing team, including Retention Manager, Implementation Lead, Digital Growth Marketing Manager.
• UK Integrated Marketing team
• UK, Canada, and France support centre teams
• Global teams including Pizza Hut Digital, Brand, and Marketing

This role is based out of our Restaurant Support Centre in Central London, a minimum of days per week in the RSC is required. As Pizza Hut is a franchise business, you may be required to attend franchisee offices and other locations from time to time. There will be events throughout the year that will take place in London including (but not limited to) RSC days, Functional team meetings, and supporting with market visits.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp, or similar social apps.