Automotive Aftersales Manager

ASI Recruitment; Northampton; On-site; GBP 38,000 - 45,000; Full time

Job summary

An established industry player is seeking an Automotive Service/Aftersales Manager to lead their busy Aftersales department near Northampton. This role offers a competitive salary and the chance to work in a close-knit, family-run environment. The ideal candidate will have strong leadership experience in a franchised dealership, focusing on team performance and customer satisfaction. With a commitment to excellence and a drive to enhance the team's success, this position is perfect for those looking to make a significant impact in their career.

Benefits

Manufacturer training

Close family-run working environment

Flexible weekend requirements

Qualifications

• Experience as a Service or Aftersales Manager in a franchised dealership.
• Strong leadership skills with a focus on customer satisfaction.

Responsibilities

• Oversee team performance across the service department.
• Manage financial and budgetary requirements effectively.

Skills

Team Management

Customer Satisfaction

Financial Management

KPI Management

Job description

Automotive Service/Aftersales Manager required near Northampton

up to GBP38,000 basic + OTE

Monday to Friday + 1 in 4 Saturday AM

Our client has an exciting opportunity to join and lead its busy Aftersales departments and push their already successful team further forward. The business has been well-established in the area and can offer a great working environment alongside stability and longevity.

The successful Aftersales Manager will live within a reasonable commuting distance of Northampton and have strong recent or current experience working as a Service or Aftersales Manager in a franchised dealership. Candidates with strong Senior Service Advisor experience will be considered! You will need to be effective in managing and supporting colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction and our client's reputation.

Key Responsibilities/Skills:

• Oversee and grow team performance across the service side of the business
• Work to KPI s in relation to the department and budgets
• Undertake financial and budgetary requirements of the role
• Ensure manufacturer, and dealership standards are met in relation to customer service and satisfaction

For your hard work you will be rewarded with:

• Great starting salary
• Manufacturer training
• A close, family-run working environment
• Weekends only when required

You must possess previous experience leading a busy Franchised Department alongside a customer-centric ethos, looking after new and returning customers.

If this position sounds perfect for the next step in your career, please get in touch with Ed Bott at ASI Recruitment using ref: 6556 to discuss in more detail.

Important

ASI Recruitment will not forward your CV to any job without speaking to you first, can you please make sure your contact details are on your CV, Mobile, Email and Landline if you have one

If you would like to know more about this exciting opportunity, please get in touch with your current and accurate CV.

Our standard procedure is to speak to you before we send your CV to any of our clients so please make sure your contact details are on your CV.