Courier

TN United Kingdom; Metropolitan Borough of Solihull; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading logistics company as a Customer Service Team Member, delivering exceptional service and quality products. Enjoy a supportive environment with paid breaks, flexible shifts, and numerous perks tailored to your lifestyle. No prior experience is needed, just a positive attitude!

Benefits

Company pension up to 7% matched contributions

Enhanced digital health and wellbeing service

Discounts on shopping, entertainment, and restaurants

Life insurance from day one

15% off weekly shop with Ocado.com

Voluntary benefits like dental and travel insurance

Career progression opportunities

Qualifications

• No previous experience required, positive attitude needed.
• Must be over 18 for handling alcohol products.

Responsibilities

• Deliver quality products on time, ensuring customer satisfaction.
• Work flexible hours including evenings and weekends.

Skills

Communication

Job description

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Love being on the move and interacting with people from all walks of life? Proud to deliver quality goods on time and put a smile on thousands of faces every week?

It’s our mission to provide an outstanding customer experience. Whilst others might call you delivery drivers, here at Ocado Logistics our Customer Service Team Members play a vital role, delivering top quality products on time and in an efficient manner.

You’ll be out on the road whatever the weather, but you’ll never have to fight over the radio station, and you can sing along as loud as you like!

In return, we use our automated technology to pre-plan your route and pre-load your van!

Everyone likes their groceries at different times, so our working patterns involve evenings and weekends in addition to weekdays. On top of your base pay, you will receive premiums that increase your average hourly earnings to £12.66 per hour. You can also increase your earnings further with enhanced overtime for those special occasions!

All your breaks are paid, meaning you get paid for every minute at work. That’s a great deal!

(Everyone’s shifts will vary, but more information is included at the bottom of this advert to help you understand what that might look like.)

While a safe working environment goes without saying, we offer a range of perks that you can tailor to your lifestyle, including:

• Company pension of up to 7% matched contributions after just 3 months
• An enhanced digital health and wellbeing service, including virtual GP appointments, for you and your dependents
• Hundreds of high street shopping, entertainment, and restaurant discounts
• Life insurance coverage from day one of employment
• 15% off your weekly shop with Ocado.com
• Additional voluntary benefits such as dental and travel insurance at discounted prices
• Career progression opportunities — if you decide that being a driver isn’t for you, there are plenty of internal opportunities, with 87% of salaried roles filled internally!

What do we need from you?

You don’t need previous experience to join our friendly team—just bring a positive attitude, and our training team will handle the rest!

Driving Licence Requirements:

• Full UK or EU driving licence
• Minimum of 6 months driving experience
• Maximum of 6 penalty points
• No driving disqualifications in the past 5 years

Some deliveries involve handling alcohol products, so you must be over 18 to apply.

As this is a customer-facing role, good communication skills are essential.

How to apply:

• Fill in an online application — no CV needed!
• Our recruitment team will contact you for an online Licence Check and Right to Work verification
• You’ll be invited to tour the site and meet the team for a Q&A session
• We will conduct a Disclosure Barring System (DBS) check
• Once all checks are complete, you’ll be offered the role and start your career with Ocado Logistics!

Hourly pay details are as follows:

Monday to Saturday (Basic Rate)

Evening Premium (from 6pm)

Sunday Day Premium

Sunday Evening Premium

Overtime rates for Monday to Saturday (Day and Evening shifts)

Contract Type: Permanent

Contract Hours: 40 hours (including paid breaks)

Shifts: AM & PM. Shifts may start as early as 05:30 and end as late as 12:00 midnight. Please consider your commute when applying. You will receive your shift rota up to 13 weeks in advance, and your shift pattern will be discussed during the application process.

Pay Structure: The position is paid weekly, every 4 weeks, according to a schedule. Please keep this in mind when applying.

Additional information: Salary: £12.17 per hour. Employment type: Full-time. Remote job: Fully in-person.