Receptionist - FTC

Coventry and Warwickshire Partnership NHS Trust; Coventry; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Receptionist for a 12-month maternity cover role. This position is crucial as you will be the first point of contact for visitors, providing a warm and professional welcome. You will manage reception duties, including handling inquiries and ensuring a smooth operation of the front desk. The organization values compassion, respect, and integrity, and offers a supportive environment with excellent learning opportunities. If you are a friendly team player with strong communication skills, this is a fantastic opportunity to contribute to a caring community-focused service.

Benefits

Generous annual leave entitlement

Excellent learning and development opportunities

Salary sacrifice schemes

Discounts with retailers and restaurants

Wellbeing support

Staff networks and support groups

Qualifications

• Previous reception/admin experience is preferred.
• Demonstrate sensitivity and confidentiality.

Responsibilities

• Open and close the reception area professionally.
• Handle telephone and face-to-face enquiries sensitively.

Skills

Communication Skills

Reception Experience

Administrative Skills

Team Player

Job description

Fixed Term 12 months to cover Maternity Leave

Band 2 Receptionist

Working hours – pattern – 37.5hrs (8.30am – 4.30pm) with 30 mins lunch - Monday to Friday

Our Head Office is based in Coventry at Wayside House.

The reception post is for 12 months maternity cover and will work as part of the executive office administration team.

You will be the face of our service for all visitors to Wayside House.

You will be required to open and close the reception area. You will also deal with telephone call enquiries and face-to-face enquiries sensitively, confidently, and in a professional manner.

Who we’re Seeking: We’re looking for applicants ideally with previous reception/admin experience to join our current team in providing efficient and comprehensive receptionist support at Wayside House.

You should have great communication skills and be a keen team player with a friendly, positive, and sensitive approach to work in our fast-paced environment.

Applicants should demonstrate sensitivity and confidentiality due to the nature of the service.

We seek applicants who share our vision to become an innovative, forward-thinking, and inclusive teaching organization, providing high-quality, safe, and compassionate care, and embodying our Trust values of compassion, respect, integrity, working together, and seeking excellence.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability, and autism services, proudly serving communities across Coventry, Warwickshire, and beyond.

We put ‘people at our heart’; this ethos guides everything we do. We care for our staff and colleagues as much as they care for others, offering a wide range of benefits and development opportunities.

These include:

• Generous annual leave entitlement, increasing with your time with us
• Excellent learning and development opportunities, including apprenticeships, distance learning, internal training, coaching, and mentoring
• Salary sacrifice schemes for lease cars/vehicles, Cycle to Work, home electronics, gym memberships, and more
• Discounts with retailers, restaurants, and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• Wellbeing support, including an in-house counselling service and external helpline
• Staff networks and support groups

We are always looking for people who share our passion for improving the lives and wellbeing of our community and our values of compassion, collaboration, excellence, integrity, and respect.

For further details or informal visits, contact:

Name: Claire Dilley
Job title: Senior Executive Assistant
Email: [e-mail]
Telephone: [phone]