Customer Service Advisor - Uncapped Commission

JR United Kingdom; Bargoed; On-site; GBP 25,000 - 26,000; Full time

Job summary

An established industry player is seeking a Customer Service Advisor to join their dynamic team in Bargoed. This full-time position offers a competitive salary with opportunities for uncapped commission. The role emphasizes building relationships and providing tailored solutions to enhance customers' digital experiences. With a focus on flexibility, the company supports employees in balancing work and personal commitments. Join a supportive environment that values your development and offers generous perks, including healthcare and family leave, making it an excellent opportunity for those looking to grow their careers.

Benefits

Online GP access

Paid carer’s leave

Family Leave

Discounts on EE & BT products

Career development support

Volunteering days

Optional Private Healthcare

Optional Dental Insurance

Qualifications

• Experience in customer service and sales is preferred.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Engage with customers over the phone to discuss their needs.
• Provide information on products and services to enhance customer experience.

Skills

Customer Service

Sales Skills

Communication Skills

Education

High School Diploma

Job description

Customer Service Advisor - Uncapped Commission, Bargoed

Client:

EE

Location:

Bargoed, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss appointments or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and bank time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
• Online GP – giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market-leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to colleagues caring for family or friends who are disabled, ill, or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave providing all parents 18 weeks full pay and 8 weeks half pay in the first year, however they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and will support you in achieving your career goals.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental to protect you and your family.

Please note: If you are NOT a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

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Created on 08/05/2025 by JR United Kingdom