Pharmacy Technician

TN United Kingdom; Thornaby-on-Tees; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a leading pharmacy-led retailer as a key member of the pharmacy team. You will ensure safe operations, lead the dispensary, and deliver exceptional patient care while supporting your team. This role offers a path for professional development and various benefits.

Benefits

Competitive holiday allowance

Boots Retirement Savings Plan

Discretionary annual bonus scheme

Enhanced Maternity / Paternity leave pay

Flexible benefits scheme

Generous staff discounts

Qualifications

• Registered with the General Pharmaceutical Council.
• Completion of Medicines Counter Assistant qualification required.

Responsibilities

• Lead the day-to-day running of the dispensary.
• Ensure legal, safe & ethical decision-making in the pharmacy.

Skills

Customer Care

Leadership

Education

NVQ Level 3 in Pharmacy Services

Medicines Counter Assistant (NVQ2)

Job description

The importance of your role.
Be part of our ambition to be the world’s leading Pharmacy-led retailer. Our patients are at the heart of everything we do, and we’re proud to offer legendary care every day; it’s what sets us apart from other UK Pharmacy chains.

This is a great opportunity to develop your Pharmacy career and make a difference to the lives of our patients.

How will you do it?

With a technical yet personable approach, you’ll inspire the pharmacy team around you, ensuring our standards reflect our commitment to patient care. Legally and ethically, we aim to provide the very best service.

Accuracy and care are central to this role. You will ensure the safe and effective operation of the pharmacy and healthcare business, lead the daily management of the dispensary, and be an expert in the technical aspects of medicine supply while delivering excellent patient care. You will also guide and support your pharmacy team, working closely with the Pharmacist and Store Leader to grow our business.

What you’ll be doing day to day

You will help deliver the safe and effective running of the pharmacy and healthcare business, and lead the day-to-day running of the dispensary.

Your duties will include:

1. Responsibility for legal, safe & ethical decision-making in the pharmacy.
2. Delivering on-target delivery of items and services income.
3. Complying with legal and professional requirements and accepted guidance on professional practice in Boots.
4. Tailoring conversations with every customer to ensure they leave your pharmacy feeling informed and confident about their healthcare needs, coaching other pharmacy team members to do the same.
5. Seeking opportunities to engage external stakeholders to secure locally commissioned services and drive services and items.
6. Delivering efficient dispensary operations and minimizing dispensing losses.
7. Ordering medicines, labelling, dispensing, endorsing, and checking prescriptions.

What you’ll need to have

We’re offering an exciting career opportunity to continue your professional and pharmacy journey. You will need an NVQ Level 3 in Pharmacy Services (or equivalent), and be registered with the General Pharmaceutical Council to join us.

Beyond experience, we’re looking for individuals with a genuine passion for customer care, capable of supporting and leading the dispensary team, and delivering pharmacy strategy collaboratively.

Completion of a Medicines Counter Assistant (NVQ2) qualification or equivalent is also required to work within our dispensaries.

You may wish to become an Accuracy Checking Technician (ACT) with us; we can provide the necessary training and support. As you develop your healthcare knowledge through these qualifications and roles, this will be reflected in your pay and benefits.

This is just one of several career paths within Boots you could explore!

Click here to explore how your Pharmacy career can progress with us…

Our Diversity and Inclusion commitment

Diversity, equity, and inclusion are at the core of our business. We are proud to be an equal opportunity employer, embracing the diversity of our colleagues and fostering a positive, inclusive working environment. We offer flexible working patterns to support work-life balance.

This role may be subject to a DBS/PVG check in certain locations. Boots is a Ban the Box employer and will consider applicants with criminal convictions on a case-by-case basis, with prior discussion encouraged.

Our Benefits

We offer a range of benefits that go beyond salary and provide flexibility to suit your needs:

• Competitive holiday allowance (with the option to buy more days)
• Boots Retirement Savings Plan pension scheme
• Discretionary annual bonus scheme
• Enhanced Maternity / Paternity / Adoption leave pay
• £100 gift card for colleagues expecting/adopting a baby
• Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discounts, activity passes, and more
• Access to our Employee Assistance Programme for confidential counselling, available 24/7
• Generous staff discounts, including for Boots brands, Boots Opticians, and Boots Hearingcare
• Access to third-party discounts on retail, cinema, holidays, and more (UK only)
• Support from the Boots Benevolent Fund for colleagues in times of financial hardship

*All rewards and benefits are subject to change and eligibility.

Additional Information

Please note, if you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more details.

Do not provide bank or payment details when applying. Applications should be made via the 'Apply now' button.

Created on 17/05/2025 by TN United Kingdom