Aftersales Manager - Toyota

Lexus Leicester; Wakefield; On-site; GBP 63,000; Full time

Job summary

Join a leading automotive group as an Aftersales Manager at Toyota Wakefield. This full-time role involves leading the aftersales team, ensuring customer satisfaction, and maintaining high service standards. Enjoy a competitive salary, extensive benefits, and opportunities for professional growth in a dynamic environment.

Benefits

30 days annual leave (including bank holidays)

Staff car scheme

Contributory workplace pension scheme

Training and development opportunities

Qualifications

• Strong management and coaching skills gained in similar roles.
• Ability to multi-task and perform well in a fast-paced environment.

Responsibilities

• Lead and motivate the aftersales team.
• Ensure high standards in customer engagement and service.
• Deliver profitability and customer satisfaction.

Skills

Management

Communication

Negotiation

Presentation

Job description

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Aftersales Manager - Toyota

Toyota

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• Vantage Toyota Wakefield
• £63,000 yearly
• May 13, 2025

Management Full time

New opportunity not to be missed! Vantage is looking for an Aftersales Manager to join our team based at Toyota Wakefield. In return, you will receive a competitive salary of up to £63,000 per annum including OTE bonus and excellent benefits.

Our passion for providing the highest quality customer service is central to everything we do. We now have an opportunity for an experienced, customer-focused Aftersales Manager to join our team at Vantage Toyota Wakefield.

About The Role

This is an exciting and challenging role. Reporting to the Centre Principal, you will lead and motivate the aftersales team, demonstrating and encouraging skills aligned with our company and manufacturer’s brand values.

Customer engagement is key, and you will be responsible for ensuring high standards in a busy, pressurized environment, delivering profitability and customer satisfaction. You will work with teams across the centre and other dealerships to provide seamless service.

This is a full-time role, typically working from 8:30am to 5:30pm, Monday to Friday, with alternate Saturdays.

Our Ideal Aftersales Manager

• Strong management and coaching skills gained in similar roles
• Excellent communication, negotiation, and presentation skills
• Ability to multi-task and perform well in a fast-paced environment
• Full clean UK driving licence

What We Offer

Alongside a stable career, we offer a competitive salary package, including a basic salary and bonus, which can increase with your career progression.

We provide training and development opportunities, 30 days annual leave (including bank holidays), a staff car scheme, and a contributory workplace pension scheme.

Brand & Centre Profile

Vantage Toyota Wakefield, part of the Vantage Motor Group, offers a supportive and energetic environment. We are committed to delivering exceptional service, fostering personal and professional growth, teamwork, and excellence.

About Toyota

Toyota emphasizes continuous improvement ('kaizen') in all we do. We invest in our people, providing top-tier training to help you develop your skills and achieve your ambitions. Joining Toyota means being part of an innovative brand that makes a positive impact.