Casual Spa Receptionist

TN United Kingdom; Newport; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join an award-winning Spa Team as a Spa Receptionist and be part of a vibrant hospitality story. This role offers a chance to grow within a supportive environment, where your contributions are valued. You will manage feedback, maintain records, and ensure smooth operations in a friendly and inclusive setting. Embrace the opportunity to develop your skills and be recognized for your hard work in a dynamic workplace. This is not just a job; it's a chance to thrive in the hospitality industry and make a real impact.

Qualifications

• Over two years of experience in administrative roles.
• Strong proficiency in Microsoft Office and Outlook.

Responsibilities

• Manage feedback trackers and collate responses from teams.
• Organise and improve departmental filing systems.

Skills

Secretarial/administrative qualifications

Microsoft Office

Outlook

Administrative support

Education

Relevant qualifications or experience

Job description

Social Network Login/Join

Join the ‘Greatest story in Hospitality’ by becoming one of our Spa Receptionist ‘Hospitality Heroes’ in our award-winning Spa Team. We offer fantastic opportunities from ‘Manor to Marina’.

OUR IDEAL HERO WILL HAVE

• Secretarial/administrative qualifications or over two years of experience
• Experience with Microsoft Office, Outlook
• Experience in administrative, operational, and secretarial support, including stock takes and retail trackers

IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL

• Escalate complaints to the Spa Manager with full details
• Manage feedback trackers and collate responses from the Spa and Leisure teams
• Maintain full knowledge of resort facilities, services, and events
• Organise and improve departmental filing systems for easy access
• Update records, print reports, and maximize system use for accurate information
• Ensure adequate supplies and handle store requisitions and purchase requests

GROW WITH US

As a Celtic Collection employee, you will be able to:

• Be equipped, trained, and supported to do your best
• Be proud to be part of The Celtic Collection and recommend it to others
• Work in an inclusive, friendly, positive, and constructive environment
• Be encouraged to learn, grow, and develop, trying new things in your role
• Be recognized and appreciated for your work, with your ideas valued
• Contribute to our shared ambition every day

RECRUITMENT INFO

We reserve the right to close this campaign early if we receive a high volume of applications. All applicants must be eligible to live and work in the UK, with documented evidence required during recruitment. The Celtic Collection is an equal opportunities employer and welcomes applicants of all ages.