Assistant Mortgage Product Manager - 12 Month FTC/Secondment

Lloyds Banking Group; Chester; Hybrid; GBP 39,000 - 45,000; Full time

Job summary

An established industry player is seeking an Assistant Mortgage Product Manager for a 12-month FTC/Secondment. This pivotal role involves managing and enhancing the mortgage portfolio while ensuring compliance and customer satisfaction. The ideal candidate will possess strong analytical skills and a customer-centric mindset, working collaboratively across teams to drive strategic initiatives. With a focus on diversity and innovation, this opportunity offers a chance to make a significant impact in the financial sector while enjoying flexible working arrangements.

Benefits

Up to 15% Pension Contribution

Performance-related Bonus

Share Schemes

Flexible Benefits

30 Days Holiday Plus Bank Holidays

Wellbeing Initiatives

Parental Leave Policies

Qualifications

• Experience with mortgage products and portfolio management.
• Proficiency in analytical tools and MI systems.

Responsibilities

• Support data-driven decision-making and develop dashboards.
• Contribute to defining and executing customer management strategies.

Skills

Analytical Tools Proficiency

Mortgage Products Knowledge

Customer-Focused Mindset

Communication Skills

Creative Problem-Solving

Risk Management

Strategic Thinking

Education

Degree or Higher Education

Tools

MI Systems

Job description

End Date: Wednesday 21 May 2025

Salary Range: £39,825 - £44,250

We support flexible working – click here for more information on flexible working options

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary

We are seeking an Assistant Mortgage Product Manager, Homes – 12 Month FTC/Secondment to join Lloyds Banking Group, the UK's largest mortgage lender. The role involves supporting the development, coordination, and monitoring of mortgage products and channels, interpreting complex processes, and anticipating customer needs.

About the Role

Join our Mortgage Product Management team to manage and enhance our mortgage portfolio, ensuring regulatory compliance and customer satisfaction. We value diversity and support work-life balance, including for working parents.

Key Responsibilities

1. Data and Analytics: Support data-driven decision-making, track performance, and develop dashboards and reports.
2. Strategy and Delivery: Contribute to defining and executing customer management strategies.
3. Customer Collaboration: Work with various teams to coordinate initiatives across Homes.
4. Customer-Centric: Understand customer behavior and evaluate risks.

Why Lloyds Banking Group?

We aim to build a sustainable business and a workplace where everyone can thrive. We encourage innovative thinking and diversity.

Candidate Requirements

• Degree or higher education preferred
• Experience with mortgage products and portfolio management
• Proficiency in analytical tools and MI systems
• Strong relationship influence skills
• Customer-focused mindset
• Excellent communication skills
• Creative problem-solving abilities
• Risk management expertise
• Strategic thinking

We are committed to inclusion, diversity, and providing reasonable adjustments during the hiring process. Applications from underrepresented groups are especially encouraged.

Benefits

• Up to 15% pension contribution
• Performance-related bonus
• Share schemes including free shares
• Flexible benefits, including discounts
• 30 days’ holiday plus bank holidays
• Wellbeing initiatives and parental leave policies

Join us to make a difference and help Britain prosper. We prioritize data safety and an inclusive culture that reflects our communities.