Sales Advisor - Regent Street

Whittard of Chelsea; London; On-site; GBP 20,000 - 25,000; Part time

Job summary

Join a leading tea and coffee retailer as a customer service team member in our Regent Street store. This role focuses on providing exceptional service, managing daily operations, and engaging customers through tastings. With a commitment to excellence and personal growth, you will thrive in a supportive team environment.

Benefits

Individual rewards

Team benefits

Qualifications

• Passion for tea and coffee.
• Confidence in engaging customers.
• Previous experience in customer-facing roles is desirable.

Responsibilities

• Providing world-class customer service.
• Managing front-facing duties including operating the till.
• Leading in-store and on-street tastings.

Skills

Customer service

Teamwork

Communication

Job description

We\'re looking for enthusiastic individuals to join our Regent Street store team and help continue its success! If you\'re passionate about customer service, enjoy working in a dynamic environment, and want to be part of a growing company, we want to hear from you! At Whittard, we’ve been passionate about elevating the tea and coffee experience for our customers since 1886. Are you a tea and coffee enthusiast with a passion for sharing your knowledge with others? Join the Whittard Family today! Please note that this role is required to work a minimum of 16 hours a week.

• Providing world-class customer service.
• Serving as an ambassador for our premium tea and coffee, guiding customers through our expertly curated selection to find their perfect purchase.
• Consistently achieving daily sales targets.
• Collaborating closely with your team to foster excellent working relationships.
• Managing front-facing duties including operating the till, engaging in customer service, and conducting tastings.
• Handling day-to-day operations such as cleaning, unpacking deliveries, managing stock, and banking duties.
• Leading in-store and on-street tastings to elevate the Whittard product experience.
• Proven ability to work effectively in a team.
• Confidence in engaging customers in meaningful product discussions and providing outstanding service and support.
• A commitment to personal growth and achieving excellence.
• Previous experience in customer-facing roles is desirable but not essential
  
  

The Role Itself

You will be part of a friendly team in our bustling Regent Street store. Your role is pivotal in ensuring an unmatched customer service experience that encourages repeat visits. With ongoing store incentives including individual rewards and team benefits, joining Whittard means becoming part of a company that celebrates its team consistently.