Sales Assistant - Regent Street (12 hours)

Charles Tyrwhitt; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a dedicated Sales Assistant to enhance customer experience in their London store. This role involves maximizing sales through exceptional service and teamwork, ensuring product knowledge is up to date, and maintaining high store standards. Ideal candidates will have a background in retail or hospitality, with strong interpersonal skills to build rapport with customers. Join a creative and entrepreneurial team that values collaboration and personal development, and enjoy a rewarding work environment with numerous benefits.

Benefits

Excellent bonus scheme

Uniform allowance

Support for commuting

Fun fund for social activities

Professional development Academy

Qualifications

• Previous experience in retail or hospitality focusing on customer service.
• Operational stock room experience is beneficial.

Responsibilities

• Maximising sales by offering exceptional customer service.
• Performing stock-related tasks and maintaining store standards.

Skills

Customer Service

Interpersonal Skills

Communication Skills

Retail Experience

Job description

The Role

At Charles Tyrwhitt, our purpose is to “Make it easy for men to dress well,” and we can’t do that without our specialist teams.

We are currently looking for a Sales Assistant to work with Marta and the team at our Regent Street store.

This contract offers 12 hours per week (overtime available). Candidates must be fully flexible to work on weekends and some weekdays. Please confirm your full availability in your application.

What you will be doing

As a Sales Assistant at CT, you’ll be responsible for generating and maximising sales by providing exceptional customer service. You will be trained with expert product knowledge to stay updated on the latest ranges and promotions. Working as part of a large, high-performing team, you will support and collaborate with colleagues to enhance team efficiency and store success.

Your duties will include stock-related tasks such as stock checks, replenishment, and processing deliveries. You will also ensure high standards of visual merchandising and store housekeeping, adhering to VM and Health & Safety guidelines.

What we are looking for

The ideal candidate will have some retail or hospitality experience focusing on customer service. Experience in stock room operations is beneficial.

High enthusiasm, strong interpersonal and communication skills are essential. Your ability to quickly build rapport with customers and deliver excellent service will determine your success in this role.

At CT, we value our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.” We foster a collaborative environment and seek hardworking, proactive individuals who are drivers of change.

What you can expect from us:

Along with core benefits, UK retail colleagues receive:

* An excellent bonus scheme paid quarterly when targets are met.

* A uniform allowance refreshed every 6 months.

* Support for commuting, including cycle-to-work schemes, relocation packages, and season ticket loans in London.

* A fun fund for parties, social activities, and team events.

* The Tyrwhitt Academy for professional development, including product knowledge, customer service training, and apprenticeship qualifications.

Who we are

Nicholas Charles Tyrwhitt Wheeler founded the brand with the idea of making better quality shirts at better value. Over three decades, we have expanded from shirts to full wardrobe solutions for men, helping them dress well for every occasion.

Our flagship store is on London’s Jermyn Street, with our Head Office in London Bridge, and offices in Manhattan, Milton Keynes, and other locations supporting our global presence. We are committed to sustainability, social responsibility, and giving back to charity.

‘I am Proud and Free to be me!’

Our diverse and passionate team, the Tyrwhitteers, enjoy a culture that empowers everyone to embody our 3 BE’s: “BE the BOSS,” “BE the CUSTOMER,” and “BE the BEST.”