Assistant Manager

TN United Kingdom; Southend-on-Sea; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading hospitality team as an Assistant Manager at Shepherd Neame. This role offers the chance to lead a dynamic team in a vibrant bar environment, ensuring exceptional customer service and fostering a positive workplace culture. With a competitive salary and numerous benefits, this is an excellent opportunity for career development in the hospitality sector.

Benefits

Competitive salary or hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Opportunities for development and internal progression

Qualifications

• Experience in a fast-paced, customer-focused environment.
• Ability to lead a team effectively.
• Eager to develop a career in hospitality.

Responsibilities

• Covering duty manager shifts.
• Supporting management in fostering an inclusive culture.
• Leading the team to deliver excellent customer service.

Skills

Leadership

Customer Service

Team Management

Job description

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Shepherd Neame is looking for an enthusiastic Assistant Manager to join our team. If you have experience leading a team in a fast-paced, customer-focused environment and are eager to develop your career in hospitality, this could be the perfect opportunity for you.

Located in the heart of Southchurch Road, the Exchange Bar & Kitchen has served the local community for 16 years. Known for its fun, friendly atmosphere and warm welcome, it is situated among boutiques and small businesses, just a short walk from Southchurch Park and the beach.

As an ambassador for our brand, this role involves covering duty manager shifts, supporting management in fostering an inclusive culture, and leading the team to deliver excellent customer service at all times.

WHAT'S IN IT FOR YOU?

• Competitive salary or hourly pay rate
• A share of tips in addition to your pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers on high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• Opportunities for development and internal progression within our pubs, brewery, and support office

Shepherd Neame, Britain’s oldest brewer, combines tradition with innovation. We are an authentic, independent business that values flexibility and agility, which has helped us thrive. Our core values, the Sheps Skills, include:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Based in Faversham, Kent, Shepherd Neame has been family-owned for over 300 years. We operate more than 300 pubs and hotels across London and the South East, including the historic City and Kent coast. Our team comprises around 1,500 employees across our pub estate and over 270 at our brewery and support office.

Diversity, equality, and inclusion are fundamental to Shepherd Neame. We welcome applications from all backgrounds regardless of age, disability, ethnicity, gender, religion, or sexual orientation. We are committed to creating an inclusive and supportive work environment where everyone can reach their potential.