Account Director

BaxterStorey; Bournemouth; On-site; GBP 60,000 - 70,000; Full time

Job summary

BaxterStorey is seeking a visionary Account Director to manage high-profile client accounts across the UK and Scotland. The role requires excellent leadership, communication, and organizational skills, along with a passion for the culinary arts. Join us to deliver exceptional hospitality experiences and drive business growth in a supportive environment.

Benefits

35 Days holiday including bank holidays

Bonus

Plus your birthday off

3 volunteering days

Free meals on shift

Bespoke training and development opportunities

Pension and life insurance

Cycle to work scheme

Qualifications

• Proven experience managing high-value accounts and driving revenue growth.
• Strong report writing and financial management abilities.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Developing and maintaining strong relationships with key clients.
• Leading and mentoring a team of professionals.
• Driving business growth by identifying new opportunities.

Skills

Organisational skills

Communication skills

Problem-solving skills

Leadership skills

Interpersonal skills

Job description

Company Description

Title: Account Director

Region: UK and Scotland (Norwich, Bristol, London, Perth, Glasgow, York, and Sheffield)

Salary: £60-70,000 per annum plus car / car allowance

Benefits:

• 35 Days holiday including bank holidays
• Bonus
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks' enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts from HAPI app, covering high street shops, holidays, and cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Every interaction is an opportunity to create a lasting impression. We’re looking for a visionary Account Director who strives to exceed expectations at every turn.

We seek a dynamic and experienced Account Director for a high-profile client across UK and Scotland locations. The Account Director will be a strategic thinker with a proven track record in managing high-profile accounts, driving business growth, and ensuring client satisfaction. The role demands excellent leadership, communication, and organisational skills, along with a passion for the culinary arts.

BaxterStorey is a leading catering industry business, known for our innovative, authentic, and delicious culinary offerings. We deliver memorable workplace dining experiences across multiple locations, catering to diverse clientele. Our team is passionate about food and dedicated to excellent service.

As part of the BaxterStorey family, you will enjoy a supportive, inclusive environment that encourages growth and diversity. We invest in your development and provide ongoing training to help you thrive, while supporting your work-life balance to enable your passion for hospitality and self-care.

Job Description

This role suits an individual who thrives in an inclusive, value-driven, dynamic, and entrepreneurial environment.

The role involves developing and maintaining strong client relationships, ensuring the successful delivery of BaxterStorey services including retail, hospitality, and events. The Account Director will work closely with sales, operations, and culinary teams to meet and exceed client expectations.

Responsibilities include:

• Developing and maintaining strong relationships with key clients, understanding their needs, and ensuring exceptional service.
• Leading and mentoring a team of professionals and support staff, fostering a collaborative, high-performance culture.
• Driving business growth by identifying new opportunities.
• Overseeing planning and execution of all services to meet or exceed client expectations.
• Collaborating with culinary and operations teams on innovative menus and service solutions.
• Managing budgets, pricing strategies, and contract negotiations to meet financial targets.
• Monitoring industry trends and competitor activity to stay ahead and inform strategic decisions.
• Ensuring compliance with health and safety regulations and company policies.

Qualifications

• Excellent organisational, communication, and proactive skills.
• Strong report writing and financial management abilities.
• Problem-solving skills with strategic implementation capabilities.
• Passion for food and customer service, with an analytical approach.
• Proven experience managing high-value accounts and driving revenue growth.
• Exceptional leadership and team management skills.
• Strong business acumen, negotiation, and presentation skills.
• Outstanding interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Passion for culinary arts.

Additional Information

For nearly 20 years, we have created beautiful spaces, exciting menus, and friendly teams to deliver exceptional hospitality experiences across diverse locations.

We seek the brightest to join us and support your career development. We prioritize learning and growth, fostering a culture of continuous improvement.

Join us and be part of the food revolution!

BaxterStorey Values

• Always Visionary: Striving for better, leading the way.
• Wholeheartedly Positive: Motivating and inspiring through our love for food and service.
• Creatively Collaborative: Embracing differences to push creativity.
• Forever Conscious: Protecting the planet and supporting communities.

We welcome motivated individuals eager to learn. BaxterStorey is committed to equality, diversity, and inclusion, aiming for our workforce to reflect society and our customers, fostering respect and excellence. Our ED&I ambition is to be recognized for the most inclusive culture in hospitality.