Front of House UK - Team Member

TN United Kingdom; Stafford; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading restaurant is seeking a Front of House Team Member in Stafford. The role involves greeting customers, delivering exceptional service, and maintaining a positive dining experience. You'll enjoy competitive pay, generous discounts, and opportunities for career development within a supportive team environment.

Benefits

50% off at Zizzi & ASK Italian

Free and discounted menu on shift

Reward system through generous tronc tips

Wagestream to access earned wages

Discounts on cinema tickets, travel, and brands

Free Employee Assistance Programme

28 days holiday (pro rata)

Opportunities for career development

Company pension contributions

Zizzi branded T-Shirts and aprons provided

Qualifications

• Experience in customer service is beneficial.
• Passionate about food and dining experiences.

Responsibilities

• Greet customers and guide them through their dining experience.
• Make cocktails and deliver dishes to tables.
• Maintain restaurant appearance and adhere to guidelines.

Skills

Customer Service

Teamwork

Passion for Food

Job description

Front of House UK - Team Member, Stafford

Location: Stafford, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f1be00a92496

Job Views: 3

Posted: 21.05.2025

Expiry Date: 05.07.2025

Job Description:

Calling all Pizza lovers! (Pasta lovers are welcome too)

Front of House Team Member up to £12.21 per hour plus tronc and benefits

As part of the Front of House team, your responsibilities include greeting customers, making cocktails at the bar, delivering dishes to tables, and guiding customers through their dining experience. You enjoy sharing your favorite dishes and personalizing each visit for customers.

What you'll get:

• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free and heavily discounted menu on shift
• Reward system through generous tronc tips
• Wagestream to instantly access earned wages
• Discounts on cinema tickets, travel, and big brands
• Access to rotas and payslips via our online Zizzi community
• Free Employee Assistance Programme for support and wellbeing
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taste:

• Supporting both front and back of house teams to ensure smooth restaurant operations
• Being passionate about food, knowing the menu inside out, and sharing this with customers
• Delivering exceptional service to create great times for customers
• Maintaining the restaurant's appearance and adhering to policies and guidelines
• Living the Zizzi customer service values to ensure every customer has a great experience

Our Values - What matters to us:

• Growth: Strive to improve every day, contributing to our team, business, and the wider community
• Individuality: Celebrate differences and encourage authenticity
• Drive: Take initiative, overcome challenges, and aim for more
• Togetherness: Support each other and embrace teamwork
• Fun: Enjoy the everyday and keep a positive attitude

We are Zizzi. We are a family. It's never about me, always about we — including our customers.