Front of House UK - Team Member

TN United Kingdom; Worcester; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant team as a Front of House Team Member at a leading restaurant in Worcester. You will play a key role in delivering exceptional customer service and ensuring a delightful dining experience for guests. Enjoy benefits like discounts on meals, career development opportunities, and a supportive work environment.

Benefits

50% off at Zizzi & ASK Italian

Free and discounted menu on shift

Generous tronc system

Instant access to earned wages via Wagestream

Discounts on cinema tickets and travel

Free Employee Assistance Programme

28 days holiday (pro rata)

Opportunities for career development

Company pension contributions

Zizzi branded T-Shirts and aprons

Qualifications

• Passionate about providing excellent customer service.
• Knowledgeable about the menu and food.

Responsibilities

• Greet customers and guide them through their dining experience.
• Support front and back of house teams for smooth operations.
• Deliver excellent service to create memorable experiences.

Skills

Customer Service

Food Knowledge

Job description

Front of House UK - Team Member, Worcester

Join our team as a Front of House Team Member at Zizzi in Worcester. We are looking for passionate individuals who love providing excellent customer service and enjoy working in a lively restaurant environment.

Details:

• Location: Worcester, United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Reference: 511ba5462ca3
• Job Views: 4
• Posted: 21.05.2025
• Expiry Date: 05.07.2025

Job Description:

Calling all Pizza and Pasta lovers!

As a Front of House Team Member, you could be greeting customers, making cocktails, delivering dishes to tables, or guiding guests through their dining experience. Share your favorite dishes and make each visit special for our customers.

What you'll get:

• 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
• Free and heavily discounted menu on shift
• Generous tronc system from satisfied customers
• Instant access to earned wages via Wagestream
• Discounts on cinema tickets, travel, and big brands
• Access to rotas, payslips, and company updates through our online community
• Free Employee Assistance Programme for support and wellbeing
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

Responsibilities:

• Support both front and back of house teams to ensure smooth restaurant operations
• Be knowledgeable about our menu and passionate about food
• Deliver excellent service to create memorable experiences
• Maintain the restaurant's appearance and adhere to policies and standards
• Embody the Zizzi customer service journey to ensure every guest has a great time

Our Values:

Growth: Strive to improve every day, both personally and as a team.

Individuality: Celebrate what makes us unique and encourage authenticity.

Drive: Take initiative, adapt to challenges, and aim for more.

Togetherness: Support each other and embrace teamwork.

Fun: Enjoy the journey, keep a positive attitude, and enjoy the everyday moments.

We are Zizzi—a family that values everyone, including our customers.