Front of House UK - Team Member

Zizzi; Worcester; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Front of House Team Member to enhance customer experiences. You will play a vital role in greeting guests, serving food, and ensuring smooth operations while sharing your passion for the menu. Enjoy benefits like discounts, career development opportunities, and a supportive work environment.

Benefits

50% off at Zizzi & ASK Italian

Free & heavily discounted menu on shift

Generous tronc system

Instant access to earned wages via Wagestream

Discounts on cinema tickets and travel

Free Employee Assistance Programme

28 days holiday (pro rata)

Career development opportunities

Company pension contributions

Zizzi branded T-Shirts and aprons

Qualifications

• Passion for food and knowledge of the menu.
• Ability to maintain restaurant appearance.
• Strong customer service skills.

Responsibilities

• Greeting customers and ensuring smooth operations.
• Delivering great service and maintaining restaurant standards.
• Sharing the menu knowledge and passion for food.

Skills

Customer Service

Teamwork

Communication

Job description

Calling all Pizza lovers! (Pasta lovers are welcome too)

Front of House Team Member up to £12.21 per hour plus tronc and benefits

As part of the Front of House team, you could be greeting customers at the door, making cocktails at the bar, delivering dishes to tables, or guiding customers through their dining experience. You love sharing your favorite dish and making every visit personal for each customer.

What you'll get:

• 50% off at Zizzi & ASK Italian (drinks included) for you and your friends
• Free & heavily discounted menu on shift
• Rewarded by customers through a generous tronc system
• Instant access to earned wages via Wagestream
• Discounts on cinema tickets, travel websites, and big brands
• Access to rotas and payslips through our online Zizzi community
• Free Employee Assistance Programme with GPs and wellbeing support
• 28 days holiday (pro rata)
• Opportunities for career development and progression
• Company pension contributions
• Zizzi branded T-Shirts and aprons provided

What will you be doing? Here's a taste:

• Supporting the restaurant team to ensure smooth operations both front and back of house
• Sharing your passion for our food and knowing the menu inside out
• Delivering great times for our customers with pride in your service
• Maintaining the restaurant's appearance and adhering to policies and guidelines
• Living the Zizzi customer service journey to ensure every customer has a great time

Our values are at the heart of everything:

• Growth: Strive to be better every day, contributing to personal and team development
• Individuality: Celebrate what makes us unique and encourage authenticity
• Drive: Make things happen, adapt to challenges, and aim for more
• Togetherness: Support each other and embrace both challenges and successes
• Fun: Enjoy the journey and keep a positive attitude

We are Zizzi. We are a family, always together, always customer-focused.