E Store Team Leader

Superdrug Stores plc; Banbury; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Up to 28 days holiday

30% staff discount

Excellent training

Sales incentives

Stream earnings app access

Enhanced sick pay and pregnancy loss/‏

Job summary

Superdrug Stores plc in Banbury is seeking an E-store Retail Supervisor to lead a small team, ensure online orders are processed and the store is well stocked, and to drive KPIs while upholding health and safety standards.

You’ll balance on-floor customer service with back-of-house duties, enjoy flexible shifts, and benefit from training and staff discounts as part of a lively high-street retailer environment.

Qualifications

• Experience supervising a team in a fast-paced retail setting.
• Knowledge of key retail KPIs such as sales, profit and service.
• Ability to coach and develop colleagues to improve performance.

Responsibilities

• Ensure store is well stocked and replenished; process online orders.
• Lead the team to achieve KPIs and uphold health and safety standards.
• Assist on the shop floor with customer service and sales support.
• Engage with customers to provide great service and positive vibes.

Skills

Supervisory experience

Retail KPI understanding

People development

Piercing services willingness

Job description

Shape Your Leadership Journey – Become a Supervisor Today

Location: Unit 3, Banbury Gateway Retail Park, Banbury, Oxfordshire OX16 3AB

Hours: 16 hours a week with the opportunity to work more hours

Shifts: Flexible

Salary: £13.50 per hour

Why Superdrug?

At Superdrug, our customers and our teams are at the heart of everything we do. Loved for our accessible health and beauty, value, variety, expert advice & top-notch service.

We’re all about personality, we aim to have fun, and we work hard to deliver That Superdrug feeling!

Hard work? Absolutely.

Rewarding? Always.

Here’s the exciting bit… A great day includes:

In our E-store Retail Supervisors, we look for a positive mindset, people who can lead, motivate, inspire, and support their team to get things done and enjoy getting involved too!

Your role will be to work with the E Store team ensuring the store is well stocked and replenished, processing online orders, picking and packing them for our customers, to be sent directly to their doors. Leading the teams to achieve the KPIs and ensuring they are adhering to health and safety.

But that’s not all... you’ll also be out on the shop floor, bringing the same energy to our in-store customers. Whether you’re restocking shelves or helping someone find exactly what they need, it’s all about great service and great vibes.

What you’ll bring to the role:

• Supervisory or team leader experience within a fast-paced high street retailerpreferred
• Understanding of retail Key Performance Indicators; including sales, profit and service
• The ability to help others to develop and improve their skills
• Willingness to carry out piercing services for our customers (training provided and not essential as part of the role)

Why You’ll Love Working with Us

• Up to 28 days holiday
• Up to 30% discount for you and a friend or family member
• Excellent training
• Great sales incentives
• Get instant access to Stream. A tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
• Enhanced company sick pay and pregnancy loss and support

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