E‑Commerce Warehouse Team Lead – KPI‑Driven & Hands‑On

Insight Employment; Nether Heyford; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Free parking

Job summary

Insight Employment are seeking a proactive E-Commerce Warehouse Team Leader for a client based in Nether Heyford, Northampton. The role is full-time with shift patterns between 6:00–22:00, 5 days out of 7, and £14–£15 per hour.

You will lead by example in a fast-paced, multi-channel ecommerce environment, ensuring accuracy, safety, and KPI achievement. Transport is required or local residence is expected; the role offers hands-on leadership and opportunities to drive process improvements using

Qualifications

• Minimum 2 years' warehouse experience in a fast-paced environment.
• Minimum 1 year supervisory or team leader experience.
• Experience using Warehouse Management Systems (WMS).
• Experience using PDA/scanners.
• Strong leadership and communication skills.
• Excellent attention to detail and problem-solving ability.
• Ability to work effectively under pressure and to tight deadlines.
• Flexible and process-driven mindset with a focus on continuous improvement.

Responsibilities

• Lead, motivate, and develop warehouse operatives to achieve daily KPIs and operational targets.
• Supervise daily operations in your allocated department.
• Manage and prioritise workload to ensure timely and accurate fulfilment of orders.
• Maintain and promote a culture of Health & Safety, acting as a Health and Safety Champion on shift.
• Ensure all tasks are completed in line with Standard Operating Procedures (SOPs) and contribute to their creation and ongoing review.
• Use Warehouse Management Systems (WMS) and PDA/scanner devices to monitor inventory, track performance, and maintain accuracy.
• Support the management of Material Handling Equipment (MHE), ensuring correct usage, safety checks, and maintenance.
• Monitor and analyse key performance indicators (KPIs) to identify areas for improvement.
• Champion continuous improvement initiatives, including 5S and Lean/Six Sigma principles.
• Collaborate cross-functionally with other departments (e.g. Customer Service, Buying, and eCommerce) to resolve issues and improve processes.
• Lead by example, this is a hands-on role requiring active participation in warehouse operations.

Skills

Leadership

Communication

Attention to detail

Problem solving

Work under pressure

Time management

Education

Forklift licence

Tools

WMS

PDA scanners

Job description

Insight Employment are seeking a proactive E-Commerce Warehouse Team Leader for a client based in Nether Heyford, Northampton. The role is full-time with shift patterns between 6:00–22:00, 5 days out of 7, and £14–£15 per hour.

You will lead by example in a fast-paced, multi-channel ecommerce environment, ensuring accuracy, safety, and KPI achievement. Transport is required or local residence is expected; the role offers hands-on leadership and opportunities to drive process improvements using