E-commerce Social Media Specialist

Placements24; Southampton; On-site; GBP 8,100 - 14,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Employee discounts

Training and development

Vibrant work culture

Job summary

Placements24 is seeking an experienced E-commerce Social Media Specialist to grow our online brand presence. You will craft content, run campaigns, and drive traffic and sales across platforms, while engaging with customers and maintaining a positive online image.

You'll collaborate with a dynamic marketing team to implement innovative strategies, monitor performance, and report insights. This full-time role offers development opportunities in Randburg and competitive benefits.

Qualifications

• 3+ years of experience in social media marketing.
• Proven ability to grow online communities.
• Strong understanding of ecommerce.

Responsibilities

• Develop and implement social media strategies to boost brand awareness and sales.
• Create, schedule, and publish content across Facebook, Instagram, Twitter, Pinterest.
• Monitor channels, respond to comments, and engage with the community.
• Manage paid social campaigns and optimize performance.
• Analyze metrics and provide actionable insights.
• Collaborate with marketing for integrated campaigns.

Skills

Social media strategy

Content creation

Paid advertising

Analytics platforms

Customer engagement

E-commerce knowledge

Tools

Hootsuite

Buffer

Job description

About the Role

Our client is seeking an enthusiastic and experienced E-commerce Social Media Specialist to manage and grow their online community and brand presence in Randburg . This role focuses on creating engaging content, managing social media campaigns, and driving traffic and sales for their e-commerce platform. You will be responsible for interacting with customers, responding to inquiries, and fostering a positive brand image online. Join a dynamic marketing team committed to innovative strategies and customer engagement within the Gauteng region.

Key Responsibilities

• Develop and implement social media strategies to increase brand awareness and drive e-commerce sales.
• Create, schedule, and publish engaging content across platforms like Facebook, Instagram, Twitter, and Pinterest.
• Monitor social media channels, respond to comments and messages, and engage with the online community.
• Run and manage paid social media advertising campaigns to reach target audiences and achieve marketing goals.
• Analyze social media performance metrics and provide regular reports with actionable insights.
• Collaborate with the broader marketing team on integrated campaigns and content planning.

Requirements

• Proven experience as a Social Media Specialist , particularly within an e-commerce context.
• Demonstrated ability to create engaging and effective social media content.
• Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Knowledge of paid social advertising and campaign optimization techniques.
• Strong communication and interpersonal skills.
• Familiarity with e-commerce principles and customer engagement strategies.

Benefits

• Competitive salary and performance-based incentives.
• Full-time employment with a clear career progression path.
• Comprehensive health insurance and retirement benefits.
• Employee discounts on company products.
• Training and development opportunities in digital marketing.
• A vibrant and collaborative work culture in Randburg .