E-Commerce Partnership Executive

BH Management Services LLC; Heath; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Staff benefits booklet

Job summary

Aston Villa Football Club is seeking an E-Commerce Partnership Executive to optimise value and growth with our key retail partners. You will act as the trusted daily contact for Fanatics and JD, coordinating meetings, delivering assessments and showcasing performance through case studies.

You will plan and manage online promotions, track sales and traffic, and contribute ideas to drive marketing objectives across platforms, while supporting wider retail projects as needed.

Qualifications

• Experience managing multiple client accounts, preferably in sponsorship or e-commerce.
• Proven ability to deliver projects and events with multiple workstreams.
• Strong data analysis, reporting skills and ability to identify opportunities.

Responsibilities

• Act as day-to-day contact for e-commerce partners Fanatics and JD.
• Collaborate with internal teams to deliver partnership activations and campaigns.
• Coordinate meetings, provide insightful reporting, and showcase results via case studies.

Skills

Account management

E-Commerce partnerships

Reporting & analytics

Relationship management

Tools

UK driving licence

Job description

Department: Retail and Licensing

Hours of Work: 35 hours per week with flexibility as and when required

Contract Type: Permanent

Salary: Up to £35,000 per annum

Location: Bodymoor Heath Training Ground

Closing Date: Sunday 20 September 2026

The Department

At Aston Villa Football Club, our Retail and Licensing department plays a vital role in the club's commercial success and fan engagement. We take pride in offering a wide variety of high-quality football merchandise and leisurewear to our fans, both online and in-store, while maintaining a strong connection to our brand and culture. As the Club has grown, we have expanded and enhanced our product offering and bringing our fans across the world closer to the Club through products they love.

The Role

We have an opportunity for a E-Commerce Partnership Executive to join our growing team. Working closely with the Senior Strategic Partner Manager, you will help maximise the value, performance and growth of our key retail partners, ensuring relationships are managed to the highest standard while delivering commercial success for both the Club and its partners.

A main focus of this role will be acting as the trusted day-to-day contact for our E-Commerce partners Fanatics and JD who provide our online retail offering. Your role will include: co-ordinating regular meetings, providing insightful reporting, and ensuring all partnership rights and activations are delivered seamlessly. You will collaborate with a wide range of internal departments and external stakeholders, helping to bring innovative campaigns and activations to life while ensuring every opportunity is tracked, measured and showcased through compelling case studies and performance reviews.

You will also contribute ideas and insights that help our e-commerce partners achieve their marketing objectives. You will plan, manage, and track online promotions, seasonal campaigns, and exclusive launches, providing insights on sales performance, inventory movement and traffic across the platforms. You will also have the opportunity to get involved in wider retail projects supporting the delivery of impactful results.

For further information about the Role, please see the Role Profile.

The Person

You must have demonstrable experience of managing multiple client accounts, preferably in a sponsorship or e - commerce environment taking pride in relationship management and developing long-lasting, successful partnerships.

You will have proven experience delivering projects and events, managing multiple workstreams simultaneously while maintaining exceptional attention to detail and ensuring deadlines are met. With a proactive and process-driven approach, you will be confident analysing data, producing reports and identifying opportunities to improve performance and create value for partners.

You must be able to work flexible hours as the Club requires, this will include matchday working and events as and when required. You must hold a UK driving licence with access to a vehicle and / or the ability to travel between our Club sites; Villa Park, London Office and Bodymoor Heath Training Ground.

Why Join Us?

There has never been a better time to join Aston Villa Football Club. Our drive to succeed is visible on the global stage, we are building a family ethos and culture to be proud of, and realising our ambitious plans for the expansion and improvement of our world-class facilities. If you are already excited by this challenge and want to play your part in our historic Club, then you'll be pleased to hear about our amazing staff benefits you'll receive whilst working for us! See our Staff Benefits booklet to find out more.

Equality Statement

Aston Villa Football Club celebrates the diversity of its Club and embrace equal opportunities for all.

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.

Safeguarding Statement

Aston Villa Football Club is fully committed to safeguarding children and adults at risk across our Club. As such, we adhere to Safer Recruitment processes and for some roles a satisfactory enhanced disclosure via the Disclosure & Barring Service may be required prior to starting in a role at the Club. For more information, please see Aston Villa Football Club | The official club website | AVFC - Safeguarding