E-commerce Merchandise Lead

FS1 Recruitment - Marketing, Creative, Digital, Finance, HR, Sales, Admin; Milton Keynes; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Casual dress

On-site parking

NEST Pension

Private medical insurance

Job summary

FS1 Recruitment is seeking an E-commerce Merchandise Lead in Milton Keynes (office based) to drive the brand’s creative presence across Amazon, TikTok Shop and SHEIN. The role combines creative leadership with a strong commercial mindset to optimise product content and marketplace performance.

You will lead a multi-disciplinary creative team, manage resources, and partner with marketing and ecommerce to prioritise content and campaigns.

Qualifications

• Experience in ecommerce creative production for major marketplaces like Amazon.
• Proficiency with Amazon A+ Content and image compliance standards.
• Experience leading a cross-functional creative team.

Responsibilities

• Own all creative output across Amazon, TikTok Shop, and SHEIN, ensuring platform requirements.
• Oversee product imagery, A+ Content, videos, infographics, lifestyle imagery, and campaign assets.
• Lead AI-powered tools to create and optimise marketplace assets per guidelines.
• Conduct competitive merchandise analysis to identify trends and opportunities.
• Advise commerce and marketing teams on merchandise strategy and content priorities.
• Plan and manage a creative team including designers, photographer, stylist, and offshore contributors.
• Plan resources, prioritise workloads, and deliver projects on time.

Skills

eCommerce creative

Amazon marketplace

AI image tools

Team leadership

Commercial analytics

Organisational skills

Tools

AI tools

Job description

E-commerce Merchandise Lead

Location: Milton Keynes (Office Based)

Are you a creative visionary with a knack for eCommerce? Our client is seeking an experienced E-commerce Merchandise Lead to join their dynamic team. This is an exciting role for someone passionate about driving the visual and creative presence of a brand across major eCommerce platforms like Amazon, TikTok Shop, and SHEIN. If you thrive in a fast-paced environment and have a strong commercial insight, this role could be your next career move.

Key Duties and Responsibilities

• Own all creative output across Amazon, TikTok Shop, and SHEIN, ensuring content meets platform requirements and eCommerce best practices.
• Oversee the creation of product imagery, A+ Content, videos, infographics, lifestyle imagery, and campaign assets, optimising for customer engagement and conversion.
• Lead the use of AI-powered creative tools to create, enhance, and optimise product images, videos, and marketplace assets in line with Amazon creative guidelines and marketplace best practices.
• Conduct competitive merchandise analysis to identify market trends, creative best practices, and commercial opportunities.
• Advise the business, eCommerce, and marketing teams on merchandise strategy, product presentation, content priorities, and marketplace optimisation opportunities.
• Lead and manage a creative team including Senior Graphic Designers, Graphic Designer Trainees, a Photographer, a Stylist, and offshore designers.
• Plan and allocate team resources, prioritise workloads, and manage creative capacity to deliver projects on time and to a high standard.

Skills and Experience

• Proven experience in eCommerce creative, with strong Amazon marketplace expertise.
• Strong understanding of Amazon creative requirements, A+ Content, image compliance standards, and marketplace optimisation techniques.
• Hands-on experience using AI tools to generate and optimise images, videos, and eCommerce content.
• Experience managing and mentoring creative teams.
• Strong commercial awareness, analytical skills, and ability to advise on merchandise strategy.
• Excellent organisational and planning skills; thrives in a fast-paced environment.

Company Benefits

• Casual dress
• On-site parking
• Employee Assistance Programme
• Bright Exchange
• Regular social events including summer & end of year parties
• Spontaneous employee well-being treats
• A day off for your birthday
• Vouchers at Christmas to shop with the company
• Staff Purchases
• NEST Pension
• Private medical insurance with Vitality health with various benefits including discounts on a gym membership