E-Commerce Lead

Pod Point, Ltd.; London; Hybrid; GBP 75,000 - 85,000; Full time

Job summary

A leading company in electric vehicle charging is seeking an E-Commerce Lead to drive online sales growth. The role involves optimizing digital experiences and conversion rates across e-commerce channels, leveraging data-driven insights and customer-centric strategies to enhance performance. The ideal candidate will have proven experience in e-commerce management and a strong understanding of digital performance optimization.

Benefits

Access to 'UnMind' wellbeing platform for you and up to 5 family/friends

Flexible hybrid working model

Work abroad for up to 20 days per year

Salary Sacrifice EV Scheme and free Pod Point

Family & friend discount scheme

25 days holiday (plus Bank Holidays)

Very generous parental and family leave

Pension scheme with a 4.5% matched contribution

Eyecare scheme

Life insurance covering up to 4x your annual salary

Virtual GP provided by HealthHero

Employee Assistance Program

Free Mortgage Advice

Discounted Gym Memberships

Cycle2Work Scheme

Qualifications

• Proven experience in e-commerce management within a DTC or omnichannel retail environment.
• Strong commercial acumen with expertise in online trading and merchandising.
• Hands-on experience with e-commerce platforms and analytics tools.

Responsibilities

• Lead the development and execution of e-commerce strategy to grow revenue.
• Enhance the e-commerce platform for a seamless user experience.
• Manage daily trading, including pricing, promotions, and inventory.

Skills

Commercial acumen

E-commerce management

Digital performance optimisation

Conversion rate optimisation

A/B testing

User experience best practices

Tools

Shopify

Big Commerce

Magento

Google Analytics

GA4

Looker

Job description

E-Commerce Lead

Department: Sales

Employment Type: Full Time

Location: London

Reporting To: VP of Sales

Compensation: £75,000 - £85,000 / year

Description

Leading the way in electric vehicle charging, we've been at the forefront of adoption in the UK since 2009. With over 250,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.

Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'

Pod is the next evolution of Pod Point. As electrification becomes everyday, Pod is here to help build a brighter future for society by managing the flow of energy, making it affordable, accessible, and for the benefit of everyone. With 250,000 customers already trusting us to be at the heart of their EV life, we see Pod playing a leading role in the UK’s increasingly electrified future. Our focus is on powering not just homes and vehicles, but local communities and social progress.

Our Ways of Working

We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. When you'll be in the office depends on your role, but you can expect to work from our London office between 8-12 days per month.

To support this, the successful applicant should be within a reasonably commutable distance to our office (Gray's Inn Road, London, WC1X 8HB).

Join the EVolution:

You will play a key role in leading Pod's online sales growth by optimising digital experiences and conversion rates across e-commerce channels, ensuring the online store operates effectively, leveraging data-driven insights, customer-centric strategies, and commercial acumen to enhance performance.

You’ll also be responsible for:

• E-commerce Strategy & Execution: Leading the development and delivery of a results-driven e-commerce strategy to grow revenue, attract new customers, and boost retention.
• Site Experience & Conversion Optimisation: Owning and enhancing the e-commerce platform to deliver a seamless, high-converting user experience. Use CRO best practices, A/B testing, and user insights to optimise UX, simplify navigation, and drive engagement and sales.
• Digital Trading & Merchandising: Managing daily trading, including merchandising, pricing, promotions, and inventory, to maximise sales and profitability.
• Data & Performance Analytics: Monitoring KPIs, uncover insights, and driving continuous improvement through data-led optimisation.
• Technology & Platform Management: Overseeing the seamless operation and integration of e-commerce tools and platforms.

Electrify us with your skills:

We think the role would be great for somebody with proven experience in e-commerce management within a direct-to-consumer (DTC) or omnichannel retail environment.

We are also looking for:

• Strong commercial acumen with expertise in online trading, merchandising, and digital performance optimisation.
• Hands-on experience with e-commerce platforms (Shopify, Big Commerce, Magento etc.) and analytics tools (Google Analytics, GA4, Looker, etc.).
• Expertise in conversion rate optimisation (CRO), A/B testing, and UX best practices.

Perks that spark joy:

• Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
• Flexible hybrid working model
• Work abroad for up to 20 days per year
• Salary Sacrifice EV Scheme and free Pod Point
• Family & friend discount scheme
• 25 days holiday (plus Bank Holidays)
• Very generous parental and family leave
• Pension scheme with a 4.5% matched contribution
• Eyecare scheme
• Life insurance covering up to 4x your annual salary
• Virtual GP provided by HealthHero
• Employee Assistance Program
• Free Mortgage Advice
• Discounted Gym Memberships
• Cycle2Work Scheme

Important Information:

You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.