E-commerce Growth Lead for Live Events & Merch

Silverstone International; Silverstone; Remote; GBP 60,000 - 90,000; Full time

Job summary

Silverstone International is seeking an E-commerce & Insight Manager – Merchandise to lead the growth of the online merchandise business at Silverstone. You will own the end-to-end online operation, from product launches and campaigns to fulfilment, customer experience and click & collect.

The role sits in a fast-paced, event-led retail environment requiring commercial ownership, operational delivery and cross‑functional collaboration with Marketing, Buying and Operations.

Qualifications

• Experience in e‑commerce and digital marketing within retail.
• Strong commercial mindset with ownership of sales performance.
• Experience managing fulfilment and operational processes.
• Ability to work cross‑functionally with Marketing, Buying and Operations.
• Strong organisational and problem‑solving skills.
• Comfortable in a fast‑paced environment.

Responsibilities

• Own the online store and drive commercial performance across revenue, conversion and customer value.
• Build and deliver a trading plan aligned to key events (e.g., Grand Prix, Festival, Christmas).
• Manage product launches, pre-orders and event‑driven drops.
• Oversee discounts, promotions and partner access with strong commercial control.
• Continuously optimise the online experience to maximise sales.

Skills

E‑commerce

Digital marketing

Retail experience

Cross‑functional collaboration

Job description

Silverstone International is seeking an E-commerce & Insight Manager – Merchandise to lead the growth of the online merchandise business at Silverstone. You will own the end-to-end online operation, from product launches and campaigns to fulfilment, customer experience and click & collect.

The role sits in a fast-paced, event-led retail environment requiring commercial ownership, operational delivery and cross‑functional collaboration with Marketing, Buying and Operations.