E-Commerce Executive

Oh Polly; Wirral; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

£28,000-£32,000 salary

50% discount on Oh Polly & Bo+Tee

Birthday day off

Gym membership

Learning and development opportunities

Company pension

Company social events

Job summary

Oh Polly is seeking a highly organised Ecommerce Executive to support day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally. This role will help execute the online trading strategy, support campaigns, optimise onsite customer journeys and ensure best-in-class ecommerce operations across both brands.

The ideal candidate is analytical, proactive and passionate about e-commerce, fashion and customer experience, with a strong understanding of digital retail and online

Qualifications

• Candidates should have prior Ecommerce Executive or Digital Trading experience.
• Experience in fashion or fast-paced ecommerce environments preferred.
• Strong analytical ability and attention to detail required.

Responsibilities

• Support daily trading of Oh Polly and Bo+Tee websites across territories.
• Build homepage updates, landing pages, category merchandising and campaigns.
• Ensure products, pricing and promos are correctly set up and merchandised.
• Monitor site performance and user journeys for optimisation.
• Collaborate with Buying, Marketing, CRM and Creative teams.

Skills

Ecommerce experience

Analytical mindset

Organisational skills

Communication skills

Stakeholder management

Multi-project management

Fashion ecommerce

Attention to detail

Tools

Shopify platform

CMS systems

Analytics tools

Job description

About Oh Polly

Founded in 2015, Oh Polly is a fast-growing, social first fashion brand that creates trend driven, high quality premium products. With a focus on innovation, global responsibility, and ethics. We’ve built a combined social following of over 10 million across our brands, including Bo+Tee; our activewear line. Operating across multiple global offices, we are a dynamic team offering ambitious individuals the chance to thrive, grow, and take their careers to the next level.

The Role

We are looking for a highly organised, commercially aware and detail-focused Ecommerce Executive to support the day-to-day trading and optimisation of the Oh Polly and Bo+Tee websites globally.

This role will play a key part in executing the online trading strategy, supporting campaign launches, optimising onsite customer journeys and ensuring best-in-class ecommerce operations across both brands.

The ideal candidate is analytical, proactive and passionate about e-commerce, fashion and customer experience, with a strong understanding of digital retail and online trading performance.

Key Responsibilities

E-Commerce Trading & Site Management

• Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.


• Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.


• Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.


• Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.


• Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.


• Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

Campaign & Launch Execution

• Support the execution of key brand campaigns, product drops and promotional events.


• Coordinate launch schedules with Buying, Creative, Marketing and CRM teams.


• Ensure all assets, copy and links are accurate and delivered on time.


• Assist with A/B testing and optimisation initiatives.

Reporting & Analysis

• Monitor daily trading performance, KPIs and website analytics.


• Produce regular ecommerce performance reports with actionable insights.


• Analyse customer behaviour, product performance and conversion metrics.


• Identify opportunities to improve revenue, conversion, AOV and customer experience.

Cross Functional Collaboration

• Support the day-to-day trading of the Oh Polly and Bo+Tee websites across multiple territories.


• Build, schedule and quality check homepage updates, landing pages, category merchandising and campaign launches.


• Ensure all products, collections, pricing and promotional activity are correctly set up and merchandised.


• Monitor site performance and customer journeys to identify opportunities for optimisation and conversion improvements.


• Conduct regular site audits to ensure a seamless customer experience across desktop and mobile.


• Manage onsite search, navigation and merchandising to maximise product visibility and sales performance.

E-Commerce Operations

• Assist with troubleshooting website issues and escalating bugs where required.


• Support product upload processes and catalogue management.


• Ensure all onsite content is aligned with brand guidelines and commercial objectives.


• Maintain high standards of accuracy across all ecommerce activity.

Skills & Requirements

• Previous experience in an Ecommerce Executive, Ecommerce Assistant or Digital Trading role.


• Experience working within fashion, retail or a fast-paced ecommerce business preferred.


• Strong commercial awareness and analytical mindset.


• Excellent organisational skills and attention to detail.


• Confident using ecommerce platforms, CMS systems and analytics tools.


• Strong communication and stakeholder management skills.


• Ability to manage multiple projects and deadlines simultaneously.


• Proactive, adaptable and solutions-focused approach.


• Passion for fashion, ecommerce and digital customer experience.


• Experience using Shopify platform


• Knowledge of Search, Merchandising and Recommendation tools.


• Understanding of onsite merchandising and CRO principles.


• Experience working across international ecommerce markets.

What's on offer?

• Salary: £28,000-£32,000


• 50% discount on all Oh Polly and Bo+Tee products


• An extra day off for your birthday


• Corporate gym membership (subject to tax)


• Learning and development opportunities


• Company pension


• Company social events