E-commerce Click & Collect Specialist (Flexible Hours)

Builder Depot Limited; Acton; On-site; GBP 19,000 - 23,000; Full time

Job summary

Builder Depot Limited in Acton is seeking an experienced E-commerce Click and Collect Operative to join our Acton branch. You will pick and prepare orders, check items, and ensure readiness for collection within set timescales.

You will assist customers, load vehicles safely, maintain a tidy Click & Collect area and support other branch duties including stock checks and goods in. A forklift licence is preferred and prior warehouse or merchant experience is advantageous.

Qualifications

• Experience in a warehouse or builders' merchant environment is desirable.
• Counterbalance forklift licence is preferred.
• Customer service experience is advantageous.

Responsibilities

• Pick and prepare customer orders accurately and efficiently.
• Ensure orders are checked and ready for collection within agreed timescales.
• Assist customers collecting orders and load vehicles safely.
• Maintain a clean, organised Click & Collect area.
• Manage returns and resolve collection-related issues.
• Carry out general warehouse duties including stock replenishment and housekeeping.
• Support other branch operations and maintain health and safety standards.

Skills

Attention to detail

Organisational skills

Communication skills

Teamwork

Independent worker

Tools

Counterbalance forklift licence

Job description

Builder Depot Limited in Acton is seeking an experienced E-commerce Click and Collect Operative to join our Acton branch. You will pick and prepare orders, check items, and ensure readiness for collection within set timescales.

You will assist customers, load vehicles safely, maintain a tidy Click & Collect area and support other branch duties including stock checks and goods in. A forklift licence is preferred and prior warehouse or merchant experience is advantageous.