E-commerce Forklift Fulfilment Associate

Builder Depot Limited; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

Builder Depot Limited is seeking a motivated E-commerce Forklift Fulfilment Associate to join the team in Greater London. The successful candidate will be responsible for order picking and packing, ensuring accurate labeling and dispatch of customer orders, managing in-store collections, and handling customer inquiries. Applicants should have warehouse experience, excellent organizational and communication skills, and be capable of lifting up to 30kg. This position offers an opportunity for career progression in a supportive environment.

Qualifications

• Previous experience in a warehouse environment is an advantage.
• Ability to prioritize tasks to meet deadlines under pressure.
• Excellent verbal and written communication skills.
• Capable of handling manual tasks and lifting up to 30kg.

Responsibilities

• Accurately picking and packing orders from different sections of the store.
• Ensuring orders are labeled correctly and ready for dispatch.
• Picking and preparing orders for customers to collect in-store.
• Handling order-related queries through Zendesk and managing returns.
• Carrying out daily manual handling tasks, including lifting up to 30kg.

Skills

Warehouse Experience

Organizational Skills

Communication Skills

Manual Handling Capability

Job description

E-commerce Forklift Fulfilment Associate

Builder Depot is one of the leading independent Builders Merchantsin the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression.

We are seeking a motivated individual to join the E-commerce team.

Shift: 8:30am - 5:30pm

The main roles and responsibilities include:

• Order Picking and Packing: Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards.
• Labeling and Dispatch: Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency.
• Click & Collect Orders: Picking and preparing orders for customers to collect in-store.
• Customer Interactions: Handling order-related queries through Zendesk and managing customer returns.
• Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg.

Person Specification:

• Warehouse Experience: Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery.
• Organizational Skills: You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure.
• Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
• Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.