E-Bike Technician: Diagnostics & Product Development

Elastic Ltd; Cambridge; On-site; GBP 28,000 - 42,000; Full time

Job summary

Elastic Ltd in the Cambridge area is hiring an experienced Bike Technician to join its engineering-led team. You’ll work across builds, servicing, diagnostics and development of advanced bicycles and e-bikes, supporting both existing products and future product development.

Ideal candidates have City & Guilds Level 2 or Cytech Level 3, at least two years' experience, and strong fault-finding skills. You will diagnose faults, perform test rides, and contribute to continuous improvement of

Qualifications

• City & Guilds Level 2 or Cytech Level 3 qualification is required.
• Minimum 2 years' experience in bike servicing, maintenance and repair.
• Experience with electric bikes is essential.
• Strong fault-finding and troubleshooting skills.
• Knowledge of current bicycle technologies.
• Ability to work independently within a wider technical team.

Responsibilities

• Complete full bike builds, servicing, repairs and diagnostics.
• Perform detailed inspections before work.
• Ensure pre-delivery inspections; meet quality and safety standards.
• Test ride to diagnose faults in motor, battery and system.
• Wheel building.
• Root-cause analysis on returns and warranty cases.
• Advise customers on repairs and ongoing care.
• Maintain accurate service and test records.
• Support workshop procedures and stock management.
• Provide technical support to sales and customer teams.
• Assist demonstrations and industry shows.

Skills

Fault-finding

Wheel building

Diagnostics

E-bike knowledge

Technical bike-building

Education

City & Guilds Level 2 or Cytech Level 3 qualification

Job description

Elastic Ltd in the Cambridge area is hiring an experienced Bike Technician to join its engineering-led team. You’ll work across builds, servicing, diagnostics and development of advanced bicycles and e-bikes, supporting both existing products and future product development.

Ideal candidates have City & Guilds Level 2 or Cytech Level 3, at least two years' experience, and strong fault-finding skills. You will diagnose faults, perform test rides, and contribute to continuous improvement of