Bicycle Mechanic

Elastic Ltd; Cambridge; On-site; GBP 28,000 - 42,000; Full time

Job summary

Elastic Ltd in the Cambridge area is hiring an experienced Bike Technician to join its engineering-led team. You’ll work across builds, servicing, diagnostics and development of advanced bicycles and e-bikes, supporting both existing products and future product development.

Ideal candidates have City & Guilds Level 2 or Cytech Level 3, at least two years' experience, and strong fault-finding skills. You will diagnose faults, perform test rides, and contribute to continuous improvement of

Qualifications

• City & Guilds Level 2 or Cytech Level 3 qualification is required.
• Minimum 2 years' experience in bike servicing, maintenance and repair.
• Experience with electric bikes is essential.
• Strong fault-finding and troubleshooting skills.
• Knowledge of current bicycle technologies.
• Ability to work independently within a wider technical team.

Responsibilities

• Complete full bike builds, servicing, repairs and diagnostics.
• Perform detailed inspections before work.
• Ensure pre-delivery inspections; meet quality and safety standards.
• Test ride to diagnose faults in motor, battery and system.
• Wheel building.
• Root-cause analysis on returns and warranty cases.
• Advise customers on repairs and ongoing care.
• Maintain accurate service and test records.
• Support workshop procedures and stock management.
• Provide technical support to sales and customer teams.
• Assist demonstrations and industry shows.

Skills

Fault-finding

Wheel building

Diagnostics

E-bike knowledge

Technical bike-building

Education

City & Guilds Level 2 or Cytech Level 3 qualification

Job description

Bike Technician / E-Bike Technician

Location: Cambridge area

Employment Type: Permanent, Full-Time

We are working with an innovative UK engineering and product development business looking to appoint an experienced Bike Technician to join its growing technical team.

This is more than a traditional workshop mechanic position. You’ll work across the build, servicing, diagnostics and technical development of advanced bicycles and e-bikes, supporting both existing products and future product development.

The role would suit a technically strong bike mechanic who enjoys fault-finding, understands e-bike technology and wants to work in a more innovative engineering-led environment.

The Role

You will be responsible for:

• Completing full bike builds, servicing, repairs and diagnostics across new and returned bikes
• Carrying out detailed inspections and assessments before commencing work
• Completing pre-delivery inspections and ensuring bikes meet required quality and safety standards
• Test riding bikes to diagnose faults and assess motor, battery and wider system performance
• Wheel building
• Technical fault-finding and root cause analysis on customer returns and warranty cases
• Advising customers on repairs, upgrades and ongoing bike care
• Maintaining accurate service, build, repair and technical test records
• Supporting continuous improvement of workshop and technical procedures
• Managing stock levels for bike parts and components and supporting procurement
• Providing technical support to sales and customer-facing teams
• Supporting occasional demonstrations, test ride events and industry shows

The position covers a considerably broader technical remit than a standard bike shop mechanic role, including diagnostics, root-cause analysis and involvement in product improvement.

What We’re Looking For

You will ideally have:

• City & Guilds Level 2 or Cytech Level 3 qualification
• At least 2 years' experience within bike servicing, maintenance and repair
• Previous e-bike experience or a strong understanding of electric bicycles
• Strong mechanical knowledge and technical bike-building ability
• Excellent fault-finding and troubleshooting skills
• Knowledge of current bicycle technologies and developments
• Strong communication and customer service skills
• Ability to work independently while contributing effectively within a wider technical team

The qualification requirement and minimum two years' servicing/repair experience are specified as essential.

This is an excellent opportunity for an experienced technician looking to move into a product-focused engineering environment where you'll gain exposure to new technology, product development and the full product lifecycle.