Dynamics 365 Manager — Hybrid, Impactful Transformation

Corriculo Ltd; Uxbridge; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Generous pension contribution

29 days holiday incl. bank holidays +

Birthday leave

Wellbeing allowance

Volunteering leave

Private medical cover

Health cash plan

Enhanced family leave

Retail discounts

Job summary

Corriculo Ltd seeks a Business Applications Manager to lead our Dynamics 365 platform, aligning the technology roadmap with organisational goals and community impact. You’ll manage enhancements, collaborate with internal teams and external partners, and ensure strong data governance across the CRM landscape.

In this hybrid role, you will train colleagues, oversee the helpdesk, and drive user adoption while maintaining regulatory compliance.

Qualifications

• Proven hands-on experience with Microsoft Dynamics 365 and delivering operational improvements through configuration and development.
• Experience gathering user feedback, analyzing data to identify trends, and turning insights into process improvements.
• Ability to manage stakeholders at all levels and present findings clearly to non-technical audiences.
• Knowledge of GDPR and data governance principles in a CRM context.

Responsibilities

• Own the Dynamics 365 enhancement backlog and roadmap.
• Oversee design, testing and rollout of new functionality with internal and external teams.
• Manage the Dynamics CRM helpdesk to agreed service levels.
• Deliver training and coaching to colleagues across the organisation.
• Champion data governance and GDPR compliance across the tech landscape.
• Lead change initiatives and user adoption to maximise system value.

Skills

Stakeholder management

Data governance

GDPR compliance

Training & coaching

Change management

Requirements gathering

Data analysis

Tools

Microsoft Dynamics 365

Job description

Corriculo Ltd seeks a Business Applications Manager to lead our Dynamics 365 platform, aligning the technology roadmap with organisational goals and community impact. You’ll manage enhancements, collaborate with internal teams and external partners, and ensure strong data governance across the CRM landscape.

In this hybrid role, you will train colleagues, oversee the helpdesk, and drive user adoption while maintaining regulatory compliance.