Dynamics 365 Lead Engineer – Hybrid (London)

Chetwood Bank; City of Westminster; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Birthday off

Pension with Royal London

Life Assurance

Private medical, dental and optical (A

Job summary

Chetwood Bank in London is seeking a Dynamics 365 Engineer to shape the bank's Dynamics 365 journey, own the platform development and drive the roadmap. You will work on Dynamics 365, Power Platform and Dataverse, with opportunities to broaden skills across the wider technology stack.

This role emphasizes secure, governed, and resilient solutions, collaboration with Operations and Technology, and mentoring teammates to build broader capability. Hybrid working is offered.

Qualifications

• Strong hands-on experience with Microsoft Dynamics 365 Customer Engagement, Power Platform and Dataverse.
• Experience designing, building and integrating Dynamics solutions, including custom development, data modelling, Power Automate and APIs.
• Understanding of Dynamics application lifecycle management, including source control, testing and automated deployment.
• Knowledge of security, data protection and operational resilience, with an understanding of how CRM supports positive customer outcomes.
• Strong communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders.

Responsibilities

• Act as the Dynamics 365 SME, shaping the platform’s development and roadmap.
• Design, build and enhance Dynamics 365, Power Platform and Dataverse solutions, including integrations.
• Build Dynamics capability in-house by establishing engineering standards, improving documentation and supporting automated testing and deployment.
• Ensure the platform is secure, resilient and well-governed, meeting the Bank’s security, data protection and operational resilience requirements.
• Provide expert support for incidents, changes and technical issues, driving continuous improvement in platform quality and reliability.
• Work closely with Customer Operations, Product and Technology to translate business needs into effective, well-engineered solutions.
• Share Dynamics expertise across Shared Bank Services, mentoring and upskilling colleagues to build wider team capability.

Skills

Dynamics 365 Customer Engagement

Power Platform

Dataverse

APIs

Python

Security & Compliance

Automation & Deployment

Tools

Power Automate

AWS

Azure

Job description

Chetwood Bank in London is seeking a Dynamics 365 Engineer to shape the bank's Dynamics 365 journey, own the platform development and drive the roadmap. You will work on Dynamics 365, Power Platform and Dataverse, with opportunities to broaden skills across the wider technology stack.

This role emphasizes secure, governed, and resilient solutions, collaboration with Operations and Technology, and mentoring teammates to build broader capability. Hybrid working is offered.