Dynamics 365 CRM Manager

JR United Kingdom; Portsmouth; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in the UK is seeking a Dynamics 365 CRM Manager to spearhead the rollout of a new CRM system within their organization. This role involves ensuring effective adoption and integration across teams, fostering collaboration with implementation partners, and aligning the system with public sector requirements for efficiency and growth.

Qualifications

• Proven experience delivering Dynamics 365 CRM implementations.
• Skilled in stakeholder and third-party management.
• Strong understanding of public sector environments.

Responsibilities

• Manage the rollout of Dynamics 365 CRM across the Trust.
• Align CRM system with business needs and support growth.
• Train staff and document processes for long-term use.

Skills

Stakeholder management

Problem-solving

Communication skills

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Global Resourcing

Location:

portsmouth, hampshire, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

3

Posted:

04.06.2025

Expiry Date:

19.07.2025

col-wide

Job Description:

Dynamics 365 CRM Manager

We're looking for a Dynamics 365 CRM Manager to take a leading role on the rollout of our client's new Dynamics 365 CRM system and ensure its successful adoption across the Trust. The role will work closely with their implementation partner, and staff across the organisation, to deliver a solution that drives efficiency and supports future growth.

Key Responsibilities:

• Work with the implementation partner to successfuly migrated to Dynamics 365 CRM.
• Champion the adoption of Dynamics across the Trust.
• Align the system with business needs and support future growth.
• Manage user acceptance testing and support data migration.
• Train staff and document processes for long-term use.
• Develop reports, dashboards, and integrations with other systems.

Requirements:

• Proven experience delivering Dynamics 365 CRM implementations, particularly in the public sector.
• Skilled in stakeholder management and third party management.
• Strong understanding of public sector environments and data protection regulations.
• A strategic thinker with excellent problem-solving and communication skills.