Dynamics 365 CE Managed Services Lead

JR United Kingdom; Guildford; Remote; GBP 59,000 - 70,000; Full time

Job summary

A leading Microsoft Partner in Guildford seeks a Managed Services Lead for Dynamics 365 CE & Power Platform. This remote-first role involves overseeing a small team, ensuring service excellence, and maintaining customer relationships. The ideal candidate will have significant experience in Managed Services within a Microsoft environment and a strong background in Dynamics 365 CE.

Benefits

Flexible working environment

Quarterly office meetups

Focus on staff wellbeing

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and client relationships.

Responsibilities

• Oversee a team of 3–4 in the Dynamics 365 CE & Power Platform support.
• Drive service excellence and manage escalations.
• Act as a senior contact for change requests.

Skills

Team Leadership

Customer-Facing

Service Excellence

Client Relationships

Tools

Dynamics 365 CE

Power Platform

Job description

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Dynamics 365 CE Managed Services Lead, Guildford

Client: Link Xperts

Location: Guildford, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Views:

5

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead: Dynamics 365 CE & Power Platform

Salary: Up to £70,000 | Remote-first (Quarterly Office Meetups)

Key Highlights: Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to step into a consultative role with customers when needed

The business is down to earth, people-centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.