Dynamics 365 CE Managed Services Lead

JR United Kingdom; Newcastle upon Tyne; Remote; GBP 60,000 - 70,000; Full time

Job summary

A leading Microsoft Partner is seeking a Managed Services Lead for Dynamics 365 CE & Power Platform in Newcastle-upon-Tyne. This strategic role involves overseeing a small team, ensuring service excellence, and providing consultative support to clients. The company offers a flexible, remote-first culture emphasizing staff wellbeing and excellent benefits.

Qualifications

• Several years in a senior Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams, processes, and client relationships.

Responsibilities

• Oversee a team of 3-4 and drive service excellence.
• Act as the senior point of contact for escalations and small change requests.
• Step into a consultative role with customers when needed.

Skills

Dynamics 365 CE

Power Platform

Team Leadership

Customer Relationship Management

Job description

Social network you want to login/join with:

Dynamics 365 CE Managed Services Lead, Newcastle-upon-Tyne, Tyne and Wear

Client: Link Xperts

Location: Newcastle-upon-Tyne, Tyne and Wear, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

5

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Managed Services Lead : Dynamics 365 CE & Power Platform

Up to £70,000 | Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:

• Several years in a senior Managed Services role within a Microsoft Partner
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform
• Experience managing teams, processes, and client relationships
• Ability to step into a consultative role with customers when needed

The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.

Apply now to play a key role in shaping their support function.