Dynamics 365 CE Managed Services Lead

JR United Kingdom; Leicester; Remote; GBP 59,000 - 70,000; Full time

Job summary

A leading Microsoft Partner seeks a Managed Services Lead for Dynamics 365 CE & Power Platform. This strategic role involves overseeing a team, ensuring service excellence, and handling client relationships in a flexible, remote-first culture.

Qualifications

• Senior experience in Managed Services role within a Microsoft Partner.
• Strong hands-on knowledge of Dynamics 365 CE & Power Platform.
• Experience managing teams and client relationships.

Responsibilities

• Oversee a team of 3–4 members delivering service excellence.
• Act as the senior point of contact for escalations and small change requests.
• Drive the Dynamics 365 CE & Power Platform support function.

Skills

Leadership

Customer Relationship Management

Consultative Skills

Tools

Dynamics 365 CE

Power Platform

Job description

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Job Views:

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Posted:

04.06.2025

Expiry Date:

19.07.2025

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Job Description:

Managed Services Lead : Dynamics 365 CE & Power Platform

Up to £70,000 | ? Remote-first (Quarterly Office Meetups)

Microsoft Partner | Team Leadership | Customer-Facing | Strategic Role

(Sponsorship not offered, UK Citizens or those with ILR Only)

We’re hiring on behalf of a leading Microsoft Partner for a Managed Services Lead to take ownership of their Dynamics 365 CE & Power Platform support function. You’ll oversee a team of 3–4, drive service excellence, and act as a senior point of contact for escalations and small change requests.

This is a strategic, people-focused role suited for someone with:

️ Several years in a senior Managed Services role within a Microsoft Partner

️ Strong hands-on knowledge of Dynamics 365 CE & Power Platform

️ Experience managing teams, processes, and client relationships

️ Ability to step into a consultative role with customers when needed

The business is down to earth, people centric, and big on staff wellbeing with a flexible, remote-first culture and excellent benefits.

? Apply now to play a key role in shaping their support function.