Dynamics 365 CE Go-Live & Adoption Consultant

TXP; Leeds; On-site; GBP 92,000 - 111,000; Full time

Job summary

TXP in Leeds is seeking an experienced Dynamics 365 CE Functional Consultant to support a major Dynamics 365 CE rollout. You will manage go‑live activities, hypercare, and user adoption, working closely with business users and delivery teams.

The role requires strong knowledge of Dynamics 365 Sales and Field Service, with hands‑on experience in training, UAT, and stakeholder engagement to ensure a successful go‑live and ongoing system utilisation.

Qualifications

• Proven experience delivering and supporting Microsoft Dynamics 365 CE implementations.
• Strong functional knowledge of Dynamics 365 Sales and Dynamics 365 Field Service.
• Demonstrable experience supporting go‑live, hypercare, and user adoption programmes.
• Excellent stakeholder engagement, communication, and training facilitation.

Responsibilities

• Provide floorwalking, hypercare, and end‑user support during and following go‑live.
• Support business users with day‑to‑day system queries and facilitate knowledge transfer.
• Deliver user adoption initiatives, training sessions, and best practice guidance.
• Assist with User Acceptance Testing (UAT), defect triage, and issue resolution.
• Work collaboratively with business stakeholders, SMEs, and project delivery teams to optimise processes and maximise system utilisation.
• Gather and document user feedback, identifying opportunities for continuous improvement.
• Escalate and coordinate resolution of functional issues with technical and delivery teams where required.
• Act as a trusted advisor to business users during the transition to Dynamics 365 CE.

Skills

Dynamics 365 CE

Dynamics 365 Sales

Dynamics 365 Field Service

Go-live support

User adoption

Stakeholder engagement

Training delivery

Tools

Dataverse

Power Platform

Job description

TXP in Leeds is seeking an experienced Dynamics 365 CE Functional Consultant to support a major Dynamics 365 CE rollout. You will manage go‑live activities, hypercare, and user adoption, working closely with business users and delivery teams.

The role requires strong knowledge of Dynamics 365 Sales and Field Service, with hands‑on experience in training, UAT, and stakeholder engagement to ensure a successful go‑live and ongoing system utilisation.