Dynamics 365 CE Functional Solutions Architect

3004 Avanade UK Limited Company; Birmingham; On-site; GBP 50,000 - 70,000; Full time

Job summary

3004 Avanade UK Limited Company seeks a Dynamics 365 Customer Engagement (CE) Functional Consultant to design, develop, and implement CE solutions for clients. This role involves collaborating with stakeholders and cross-functional teams to deliver business value.

Key responsibilities include solution design, client engagement, and technical leadership, ensuring best practices are followed throughout. The ideal candidate will have strong knowledge of Dynamics 365 CE and excellent communication skills.

Qualifications

• Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules.
• Hands-on experience customizing Dynamics 365 CE, including entities and workflows.
• Excellent communication skills to explain technical concepts to non-technical stakeholders.

Responsibilities

• Design and configure Dynamics 365 CE modules to meet client requirements.
• Collaborate with stakeholders to translate business processes into functional solutions.
• Provide guidance to junior consultants on best practices.

Skills

Strong knowledge of Microsoft Dynamics 365 CE

Hands-on experience customizing Dynamics 365 CE

Excellent communication and presentation skills

Ability to work with business stakeholders

Strong understanding of CRM principles

Experience in writing functional specifications

Familiarity with Power Platform components

Appreciation of solution management and DevOps practices

Microsoft Certifications (e.g., MB-210, MB-230)

Job description

3004 Avanade UK Limited Company seeks a Dynamics 365 Customer Engagement (CE) Functional Consultant to design, develop, and implement CE solutions for clients. This role involves collaborating with stakeholders and cross-functional teams to deliver business value.

Key responsibilities include solution design, client engagement, and technical leadership, ensuring best practices are followed throughout. The ideal candidate will have strong knowledge of Dynamics 365 CE and excellent communication skills.