Dynamics 365 & Business Applications Lead

South West Procurement Alliance; Denham; On-site; GBP 55,000 - 65,000; Full time

Benefits offered by this job

Salary £55,000 per annum

Holiday allowance

Job summary

The LHC Procurement Group is seeking a forward-thinking Business Applications Manager to lead development, optimisation and continuous improvement of our business applications, with a focus on Microsoft Dynamics 365. You’ll drive the Dynamics 365 roadmap, collaborate with stakeholders, and ensure data governance while delivering an excellent user experience across the organisation.

You’ll work with technical teams and external partners to implement enhancements, promote adoption, and support a

Qualifications

• Experience managing Dynamics 365 CRM Solutions or equivalent MS Dynamics components.
• Strong stakeholder management across organisational levels.
• Ability to gather and act on customer and user feedback to improve systems and experiences.

Responsibilities

• Lead ongoing management, support and continuous improvement of business applications.
• Own the Dynamics 365 roadmap and enhancement backlog.
• Collaborate with technical teams and external partners to deliver enhancements.
• Ensure GDPR compliance and data governance in all solutions.
• Promote adoption through training and user engagement.

Skills

Dynamics 365

Stakeholder management

Data analysis

Change management

User adoption

GDPR compliance

Training & coaching

CRM integration

Tools

Dynamics 365 CRM

Microsoft Power Platform

Job description

The LHC Procurement Group is seeking a forward-thinking Business Applications Manager to lead development, optimisation and continuous improvement of our business applications, with a focus on Microsoft Dynamics 365. You’ll drive the Dynamics 365 roadmap, collaborate with stakeholders, and ensure data governance while delivering an excellent user experience across the organisation.

You’ll work with technical teams and external partners to implement enhancements, promote adoption, and support a