Dynamic Store Team Leader

Card Factory plc; Letchworth; On-site; GBP 22,000 - 28,000; Full time

Job summary

Card Factory plc is seeking a friendly, upbeat Team Leader to energise the store, support the Store Manager, and motivate the team to ensure every customer leaves with what they came for and a smile.

You will lead by example, drive commercial success, and help others grow while developing your own skills. Join us to foster a positive, inclusive store culture and keep communication flowing, ensuring the team thrives.

Qualifications

• Demonstrates strong leadership and people skills.
• Open to learning and seeing the bigger picture.
• Values every team member's voice and fosters belonging.
• Flexible, proactive, and decisive when required.
• Cares about people and helps growth.

Responsibilities

• Lead store team to deliver great customer experiences.
• Model excellent service and drive the cardfactory Way.
• Support Store Manager and step in when they’re away.
• Drive store initiatives and monitor performance metrics.

Skills

Leadership

Customer service

Team motivation

Communication

People development

Job description

Card Factory plc is seeking a friendly, upbeat Team Leader to energise the store, support the Store Manager, and motivate the team to ensure every customer leaves with what they came for and a smile.

You will lead by example, drive commercial success, and help others grow while developing your own skills. Join us to foster a positive, inclusive store culture and keep communication flowing, ensuring the team thrives.